IT Operations Manager

MR DIY Philippines; Quezon City; On-site; PHP 669,600 - 892,800; Full time

Job summary

MR DIY Philippines is seeking an experienced IT Manager to oversee the IT infrastructure across multiple retail branches in Quezon City. The ideal candidate will be responsible for managing IT systems, ensuring reliability and compliance, while working closely with cross-departmental teams.

The role demands a minimum of 8 years of experience in IT management and a Bachelor's degree in Information Technology or related fields. We are looking for a goal-oriented individual who can manage resources and budgets effectively.

Qualifications

• Minimum of 8 years in IT management, preferably in retail or multi-branch operations.
• Strong ability to manage deadlines and multitask effectively.
• Familiarity with data protection laws and customer data security.

Responsibilities

• Oversee IT systems across multiple retail branches, ensuring reliable POS, inventory, and connectivity.
• Analyze and upgrade current systems to support scalability and efficiency.
• Develop and enforce IT policies, ensuring compliance and data integrity across all branches.

Skills

Leadership

Collaboration

Time Management

Technical Proficiency

Goal Orientation

Education

Bachelor of Science in IT or related field

Tools

Accounting systems

POS platforms

ERP systems

Microsoft Office

Job description

Key Responsibilities

• Branch IT Infrastructure: Oversee IT systems across multiple retail branches, ensuring reliable POS, inventory, and connectivity.
• Systems Optimization: Analyze and upgrade current systems to support scalability and efficiency.
• Policy & Security Governance: Develop and enforce IT policies, ensuring compliance and data integrity across all branches.
• Software Development Oversight: Manage end-to-end software development and system enhancements, delivering projects on time and within budget.
• Network & Data Security: Conduct regular security audits, identify vulnerabilities, and implement proactive solutions.
• Vendor & Partner Management: Manage IT vendors and service providers, ensuring SLA compliance and cost-effective solutions.
• Disaster Recovery & Continuity: Establish and maintain disaster recovery plans to safeguard branch operations.
• Cross-Department Integration: Collaborate with HR, Finance, and Operations to align IT systems with business objectives.
• Budget & Resource Management: Oversee IT budget allocation, ensuring resources support expansion and operational needs.
• Change Management: Lead IT change initiatives, training branch staff and ensuring smooth adoption of new systems.

Requirements / Qualifications

• Educational Background: Bachelor of Science in IT or related field.
• Experience: Minimum of 8 years in IT management, preferably in retail or multi-branch operations.
• Technical Proficiency: Knowledge of accounting systems, POS platforms, ERP, and Microsoft Office.
• Time Management: Strong ability to manage deadlines and multitask effectively.
• Collaboration: Proven ability to work as a team player and coordinate across departments.
• Compliance & Data Privacy: Familiarity with data protection laws and customer data security.
• Goal Orientation: Strong drive to achieve company objectives and support retail expansion initiatives.