Senior Mall Manager

One Gasport Property Managers OPC; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

One Gasport Property Managers OPC seeks a Senior Mall Manager to lead mall operations on-site, driving profitability and tenant mix. You will coordinate security, marketing, leasing, and tenant relations to align with corporate standards.

The role reports to the President and requires extensive leadership in multi-disciplinary environments, with a focus on strategic planning and performance optimization across the mall ecosystem.

Qualifications

• Bachelor's degree in Business Administration, Management, Engineering, Marketing, or related field
• 10-15 years of progressive leadership experience in mall operations, retail, or commercial property management
• Minimum 5 years in a senior management or executive role
• Strong experience in operations, leasing, and commercial management
• Proven ability to manage multi-disciplinary, matrix environments
• Strong leadership, negotiation, and stakeholder management skills

Responsibilities

• Lead the mall as a commercial business unit, ensuring profitability, sustainability, and growth
• Drive performance in terms of revenue, occupancy, tenant mix, and customer experience
• Develop and execute annual business plans, budgets, and performance targets
• Serve as the official on-site head of the mall and provide overall coordination and integration of all mall-based activities and services
• Oversee day-to-day mall operations including security, housekeeping, traffic management, and customer experience
• Ensure compliance with safety, regulatory, and building standards
• Provide strategic direction for leasing to ensure optimal occupancy and tenant mix
• Oversee mall marketing strategy, campaigns, and events
• Build and maintain strong relationships with tenants, partners, and stakeholders
• Report regularly to the President on mall performance, risks, and opportunities

Skills

Mall operations

Leasing management

People leadership

Stakeholder mgmt

Budgeting

Strategic planning

Education

Bachelor's degree in Business Administration or related field

Tools

MS Office

Property management software

Job description

About the role

The Senior Mall Manager serves as the senior executive responsible for the overall performance, management, and strategic direction of the mall.

This position functions as the on-site location head for all mall-based shared services operations, ensuring the coordinated execution of all functions within the mall environment, including operations, leasing, marketing, tenant relations, and mall performance management.

The Senior Mall Manager acts as the primary point of integration for shared service functions physically deployed at the mall, while ensuring that all functional departments remain aligned with corporate standards and directives.

The role reports directly to the President.

Key responsibilities

• Lead the mall as a commercial business unit, ensuring profitability, sustainability, and growth

• Drive performance in terms of revenue, occupancy, tenant mix, and customer experience

• Develop and execute annual business plans, budgets, and performance targets

• Serve as the official on-site head of the mall and provide overall coordination and integration of all mall-based activities and services

• Oversee day-to-day mall operations including security, housekeeping, traffic management, and customer experience

• Ensure compliance with safety, regulatory, and building standards

• Provide strategic direction for leasing to ensure optimal occupancy and tenant mix

• Oversee mall marketing strategy, campaigns, and events

• Build and maintain strong relationships with tenants, partners, and stakeholders

• Report regularly to the President on mall performance, risks, and opportunities

About you

• Bachelor's degree in Business Administration, Management, Engineering, Marketing, or related field

• 10-15 years of progressive leadership experience in mall operations, retail, or commercial property management

• Minimum 5 years in a senior management or executive role

• Strong experience in operations, leasing, and commercial management

• Proven ability to manage multi-disciplinary, matrix environments

• Strong leadership, negotiation, and stakeholder management skills