Systems Analyst - Data, Troubleshooting & Deployments

Home Credit Philippines; Quezon City; On-site; PHP 320,000 - 520,000; Full time

Benefits offered by this job

Permanent dayshift schedule

Up to 20% variable bonus

HMO on Day 1 and dependents coverage

Mental health & wellness support

Wellness leaves & birthday leave

Internal career mobility

Job summary

Home Credit Philippines is seeking a System Analyst to maintain our systems, investigate support issues, and help design new features with business users. You’ll collect data, troubleshoot, and communicate findings while ensuring proper documentation and testing.

You will work with BI tools like Power BI/Tableau and collaborate with IT and business partners to deploy changes and ensure system reliability.

Qualifications

• Fresh graduates or those with 1–2 years in System Analyst roles and working with business/technology stakeholders.
• Experience creating process flows, diagrams, and process maps.
• Experience documenting system changes/versions.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of SQL or relational databases and reporting tools (Power BI, Tableau).
• Familiarity with project documentation tools such as Confluence and Jira.

Responsibilities

• Respond to requests for technical assistance from tickets and gather details.
• Investigate, troubleshoot, and derive root causes with essential data.

Skills

SQL

Data analysis

Microsoft Office

Documentation

Education

Fresh graduates welcome

Tools

Power BI

Tableau

Confluence

Jira

Job description

Home Credit Philippines is seeking a System Analyst to maintain our systems, investigate support issues, and help design new features with business users. You’ll collect data, troubleshoot, and communicate findings while ensuring proper documentation and testing.

You will work with BI tools like Power BI/Tableau and collaborate with IT and business partners to deploy changes and ensure system reliability.