Systems Administrator - Gainsight & Kantata Specialist

Ideagen; Pampanga; Hybrid; PHP 334,800 - 669,600; Full time

Job summary

Ideagen is seeking an experienced Systems Administrator to manage daily operations on Gainsight CS and Kantata at their Clark Freeport Zone office. The role involves ensuring system reliability, collaborating with specialists for onboarding, and supporting cross-platform expertise within the team.

The ideal candidate will have 3-5 years of relevant experience, particularly with Gainsight CS, and possess strong organizational and communication skills. The position is hybrid, allowing flexibility in work arrangements.

Qualifications

• 3–5 years of systems administration experience in a SaaS or tech environment.
• Proven ability to manage day-to-day operations across multiple systems independently.
• Strong attention to detail, especially with data accuracy.

Responsibilities

• Manage and improve Gainsight features like customer success plans and health scores.
• Oversee monthly reconciliation process ensuring project and financial data accuracy.
• Collaborate with team members to share knowledge and improve processes.

Skills

Systems administration experience

Hands-on experience with Gainsight CS

Familiarity with Salesforce integrations

Attention to detail

Effective communication skills

Collaborative mindset

Tools

Gainsight CS

Salesforce

Kantata

Job description

Ideagen is seeking an experienced Systems Administrator to manage daily operations on Gainsight CS and Kantata at their Clark Freeport Zone office. The role involves ensuring system reliability, collaborating with specialists for onboarding, and supporting cross-platform expertise within the team.

The ideal candidate will have 3-5 years of relevant experience, particularly with Gainsight CS, and possess strong organizational and communication skills. The position is hybrid, allowing flexibility in work arrangements.