Swift Operations Supervisor

Metropolitan Bank & Trust Company; Taguig; On-site; PHP 391,000 - 580,000; Full time

Job summary

Metrobank is seeking a Junior Officer to supervise SWIFT operations, ensuring secure and efficient message processing and adherence to control measures. The role involves authenticating messages, screening transactions, and supporting international branches with SWIFT issues.

You will manage SWIFT applications, backups, and logs, while contributing to continuity planning and reporting. A technical IT or SWIFT background with risk awareness is required for this critical banking operations

Qualifications

• Experience in SWIFT operations (preferred) or an IT technical background related to SWIFT systems.
• Degree in BSIT, Computer Science, BSBA, or other IT-related courses (ideally 60% technical / 40% banking).
• Strong risk awareness and understanding of a zero-tolerance error environment.
• Mature and adaptable mindset; able to work in a highly critical operations setting.

Responsibilities

• Supervise day‑to‑day SWIFT shift operations to ensure secure and efficient message processing.
• Authenticate incoming and outgoing SWIFT messages requiring manual verification.
• Perform SWIFT transaction screening (OPAC, high‑risk hits) and validate false positives.
• Manage SWIFT applications, including system upgrades, backups, archiving, and log reviews.
• Support business units with SWIFT concerns, format updates, and operational inquiries.
• Assist international branches in troubleshooting SWIFT system issues.
• Oversee RMA establishment and Telegraphic Test Key arrangements with financial institutions.
• Handle upload and download of MT940/950 statements for internal systems such as FTP‑IM and RFE.
• Monitor SWIFT server room environmental conditions to maintain operational integrity.
• Contribute to Business Continuity Plan development and implementation.
• Extract data from SWIFT systems and generate regular reports for management and business units.
• Support the SWIFT Customer Security Program and perform required KYC self‑attestation activities.

Skills

SWIFT operations

IT background

risk awareness

Education

BSIT/CS/IT-related

Banking knowledge (preferred)

Tools

SWIFT systems

Job description

Metrobank is seeking a Junior Officer to supervise SWIFT operations, ensuring secure and efficient message processing and adherence to control measures. The role involves authenticating messages, screening transactions, and supporting international branches with SWIFT issues.

You will manage SWIFT applications, backups, and logs, while contributing to continuity planning and reporting. A technical IT or SWIFT background with risk awareness is required for this critical banking operations