Supervisor

Wheyking Inc.; Rizal; On-site; PHP 446,400 - 669,600; Full time

Job summary

A retail company in the Philippines is seeking a dedicated Operations Manager to oversee daily store operations and ensure customer satisfaction. The ideal candidate will have a college degree and experience in sales and store operations, as well as a supervisory role. Responsibilities include managing budgets, training staff, and maintaining store standards. This position requires strong problem-solving skills and effective communication. Join us to contribute to a thriving retail environment.

Qualifications

• Experience in Sales and Store operations.
• Experience in Supervisory or Leadership role.
• Computer literate with strong communication skills.

Responsibilities

• Oversee daily store operations, ensuring adherence to SOPs.
• Handle customer inquiries and maintain customer satisfaction.
• Train, supervise, and motivate staff.
• Manage budgets and track sales for profitability.
• Prepare and submit sales and inventory reports.

Skills

Customer Service orientation

Problem-Solving skills

Effective time management

Strong verbal and written communication skills

Education

College graduate or College Level

Job description

DUTIES AND RESPONSIBILITIES:

• Operations Management: Oversee daily store operations, including sales, customer service, inventory and delivery. Ensure adherance to SOPs.
• Customer Focus: Handle customer inquiries and complaints, maintain customer satisfaction and uphold the brand image.
• Team Leadership: Train, supervise, and motivate staff.
• Financial Management: Manage budgets, track sales, and maximize profitability.
• Inventory Control: Maintain optimal stock levels to avoid stockouts.
• Reporting & Analysis: Prepare and submit reports (sales, cash, inventory, etc.) to head office.
• Store Maintenance: Ensure store cleanliness, security, and overall presentation.
• Liason with Head office: Communiate effectively with head office and manage store assets.

MINIMUM QUALIFICATIONS:

• College graduate or College Level
• Experience in Sales and Store operations
• Experience in Supervisory or Leadership role
• Customer Service oriented
• Problem-Solving skills
• Computer LiterateStrong verbal and written communication skills
• Effective time management
• Willing to learn and to be trained