Supervisor

Wheyking Inc.; Gumaca; On-site; PHP 279,000 - 390,600; Full time

Job summary

A dynamic retail company located in the Philippines is seeking a motivated Store Supervisor to oversee daily operations, ensuring excellent customer service and team management. Ideal candidates are college graduates with experience in sales and store operations, possessing strong leadership and communication skills. The role involves managing inventory, ensuring compliance with SOPs, and liaising effectively with the head office. This position offers a chance to lead and grow within a supportive environment.

Qualifications

• Must be a college graduate or at least a college level.
• Experience in sales and store operations is required.
• Previous supervisory or leadership experience is necessary.

Responsibilities

• Oversee daily store operations, including sales, customer service, and inventory.
• Handle customer inquiries and complaints to maintain customer satisfaction.
• Train, supervise, and motivate the staff.

Skills

Customer Service Orientation

Problem-Solving Skills

Time Management

Leadership

Education

College graduate or College Level

Job description

Duties And Responsibilities

• Operations Management: Oversee daily store operations, including sales, customer service, inventory and delivery. Ensure adherance to SOPs.
• Customer Focus: Handle customer inquiries and complaints, maintain customer satisfaction and uphold the brand image.
• Team Leadership: Train, supervise, and motivate staff.
• Financial Management: Manage budgets, track sales, and maximize profitability.
• Inventory Control: Maintain optimal stock levels to avoid stockouts.
• Reporting & Analysis: Prepare and submit reports (sales, cash, inventory, etc.) to head office.
• Store Maintenance: Ensure store cleanliness, security, and overall presentation.
• Liason with Head office: Communiate effectively with head office and manage store assets.

Minimum Qualifications

• College graduate or College Level
• Experience in Sales and Store operations
• Experience in Supervisory or Leadership role
• Customer Service oriented
• Problem-Solving skills
• Computer Literate
• Strong verbal and written communication skills
• Effective time management
• Willing to learn and to be trained