Supervisor

Wheyking Inc.; Pasacao; On-site; PHP 200,000 - 360,000; Full time

Job summary

Wheyking Inc. in Pasacao, Camarines Sur, is seeking an Operations Manager to oversee daily store activities, including sales, service, inventory and delivery.

You will train and coach staff, maintain SOPs, manage budgets and reports, ensure stock levels, and uphold brand image. The role requires strong communication, time management and a customer-service mindset. Join a hands-on team and contribute to profitability and store presentation.

Qualifications

• College graduate or college-level.
• Experience in Sales and Store operations.
• Experience in Supervisory or Leadership role.
• Customer Service oriented.
• Problem-Solving skills.
• Computer Literate.
• Strong verbal and written communication skills.
• Effective time management.
• Willing to learn and to be trained.

Responsibilities

• Oversee daily store operations, including sales, customer service, inventory and delivery; ensure SOP adherence.
• Handle customer inquiries and complaints, maintain customer satisfaction and uphold the brand image.
• Train, supervise, and motivate staff.
• Manage budgets, track sales, and maximize profitability.
• Maintain optimal stock levels to avoid stockouts.
• Prepare and submit reports (sales, cash, inventory, etc.) to head office.
• Ensure store cleanliness, security, and overall presentation.
• Communicate effectively with head office and manage store assets.

Skills

Sales & Ops

Store Ops Experience

Leadership

Customer Service

Problem Solving

Computer Literacy

Communication

Time Management

Willingness to Learn

Education

College degree

Job description

Duties And Responsibilities

• Operations Management: Oversee daily store operations, including sales, customer service, inventory and delivery. Ensure adherance to SOPs.
• Customer Focus: Handle customer inquiries and complaints, maintain customer satisfaction and uphold the brand image.
• Team Leadership: Train, supervise, and motivate staff.
• Financial Management: Manage budgets, track sales, and maximize profitability.
• Inventory Control: Maintain optimal stock levels to avoid stockouts.
• Reporting & Analysis: Prepare and submit reports (sales, cash, inventory, etc.) to head office.
• Store Maintenance: Ensure store cleanliness, security, and overall presentation.
• Liason with Head office: Communiate effectively with head office and manage store assets.

Minimum Qualifications

• College graduate or College Level
• Experience in Sales and Store operations
• Experience in Supervisory or Leadership role
• Customer Service oriented
• Problem-Solving skills
• Computer Literate
• Strong verbal and written communication skills
• Effective time management
• Willing to learn and to be trained