Sunnies Inc. | Admin Supervisor (Retail Support)

Sunnies Inc.; Mandaluyong; Vor Ort; PHP 357.000 - 580.000; Vollzeit

Zusammenfassung

Sunnies Inc. in Manila seeks an Admin Supervisor to oversee retail administrative operations, maintain accurate store records, and ensure efficient support for retail functions.

You will lead the records, office admin, and reporting processes, guide a small team, and collaborate with stores and stakeholders to address documentation gaps and audit readiness. The role focuses on process improvements, timely reporting, and compliance across all stores.

Qualifikationen

• Bachelor’s degree required in business or related field.
• 3–5 years of admin experience.
• Experience in a supervisory/lead role.
• Retail experience preferred.
• Strong written and verbal communication.
• Detail-oriented with high accuracy.

Aufgaben

• Oversee maintenance and organization of store records, permits, licenses, contracts, and other operational documents.
• Review records to identify gaps and ensure corrective actions.
• Monitor compliance with standards and retention requirements.
• Ensure records are audit-ready and updated.
• Coordinate with stores and stakeholders on deficiencies.
• Support audits with accurate records.
• Supervise day-to-day administrative operations.
• Monitor service levels and workflow efficiency.
• Identify bottlenecks and implement improvements.
• Provide guidance to team on admin concerns.
• Prepare, validate, and submit retail operational reports.
• Review reports for accuracy before distribution.
• Analyze data to identify inefficiencies.
• Provide insights to Retail leadership.

Kenntnisse

Leadership

Organizational skills

Communication

Detail-oriented

Customer service

Ausbildung

Bachelor’s Degree in Business Administration, Management, or related field

Jobbeschreibung

The Admin Supervisor is responsible for overseeing retail administrative operations, ensuring the accuracy of store records, effectiveness of administrative processes, and reliability of operational reporting. This role supervises the execution of retail support activities, monitors compliance with documentation requirements, identifies process improvement opportunities, and provides guidance to the team to ensure efficient support for retail operations.

YOUR OVERALL MISSION & DAY-TO-DAY

Records Management

• Oversee the maintenance and organization of store records, permits, licenses, contracts, and other operational documents.

• Review records regularly to identify gaps, inconsistencies, missing documentation, or upcoming expirations and ensure corrective actions are implemented.

• Monitor compliance with documentation standards and record retention requirements across all stores.

• Ensure records and trackers are complete, accurate, audit-ready, and updated in a timely manner.

• Coordinate with stores and internal stakeholders to address documentation of deficiencies and compliance concerns.

• Support internal and external audit requirements by ensuring the availability and accuracy of records.

Office Administration

• Supervise day-to-day retail administrative operations and ensure timely completion of support requirements.

• Monitor administrative service levels and workflow efficiency across retail support activities.

• Identify bottlenecks, recurring issues, and process gaps that may impact store operations and implement corrective actions.

• Improve administrative workflows, procedures, and turnaround times to enhance operational efficiency.

• Anticipate operational requirements and proactively coordinate solutions to support store needs.

• Provide guidance and support to team members in handling complex administrative concerns and requests.

Reports Management

• Oversee the preparation, validation, and submission of retail operational reports and trackers.

• Review reports for accuracy, completeness, and consistency prior to distribution.

• Analyze report trends and operational data to identify inefficiencies, recurring issues, and areas for improvement.

• Provide insights and recommendations to Retail leadership based on reporting outcomes and operational findings.

• Monitor compliance, performance, and operational indicators through regular reporting and follow-up activities.

• Support the development and enhancement of reporting tools, templates, and tracking mechanisms.

YOUR TALENT

• Bachelor’s Degree in Business Administration, Management, or any related field

• At least 3-5 years of experience in Administration or related field.

• Experience in a supervisory or lead role.

• Preferably has experience in the retail industry.

• Excellent organizational skills with the ability to prioritize tasks effectively.

• Strong customer service skills to provide excellent support to colleagues and external stakeholders.

• Proficient written and verbal communication skills to convey information clearly.

• Detail-oriented mindset to ensure accuracy in all tasks and documentation.