Retail Admin Supervisor: Records & Operations Lead

Sunnies Inc.; Mandaluyong; On-site; PHP 357,000 - 580,000; Full time

Job summary

Sunnies Inc. in Manila seeks an Admin Supervisor to oversee retail administrative operations, maintain accurate store records, and ensure efficient support for retail functions.

You will lead the records, office admin, and reporting processes, guide a small team, and collaborate with stores and stakeholders to address documentation gaps and audit readiness. The role focuses on process improvements, timely reporting, and compliance across all stores.

Qualifications

• Bachelor’s degree required in business or related field.
• 3–5 years of admin experience.
• Experience in a supervisory/lead role.
• Retail experience preferred.
• Strong written and verbal communication.
• Detail-oriented with high accuracy.

Responsibilities

• Oversee maintenance and organization of store records, permits, licenses, contracts, and other operational documents.
• Review records to identify gaps and ensure corrective actions.
• Monitor compliance with standards and retention requirements.
• Ensure records are audit-ready and updated.
• Coordinate with stores and stakeholders on deficiencies.
• Support audits with accurate records.
• Supervise day-to-day administrative operations.
• Monitor service levels and workflow efficiency.
• Identify bottlenecks and implement improvements.
• Provide guidance to team on admin concerns.
• Prepare, validate, and submit retail operational reports.
• Review reports for accuracy before distribution.
• Analyze data to identify inefficiencies.
• Provide insights to Retail leadership.

Skills

Leadership

Organizational skills

Communication

Detail-oriented

Customer service

Education

Bachelor’s Degree in Business Administration, Management, or related field

Job description

Sunnies Inc. in Manila seeks an Admin Supervisor to oversee retail administrative operations, maintain accurate store records, and ensure efficient support for retail functions.

You will lead the records, office admin, and reporting processes, guide a small team, and collaborate with stores and stakeholders to address documentation gaps and audit readiness. The role focuses on process improvements, timely reporting, and compliance across all stores.