Subsidy Strategy & Operations Manager (Philippines E-Commerce) Global Operations - Commerce ops[...]

ByteDance; Philippines; Hybrid; PHP 1,000,000 - 1,500,000; Full time

Job summary

A leading technology firm is looking for a Subsidy Strategy & Operations Manager based in Taguig, Philippines. This role focuses on e-commerce, driving subsidy strategies to enhance user engagement and GMV. Candidates should have 3+ years of experience in relevant fields, strong analytical skills, and the capability to collaborate cross-functionally. Ideal applicants will have familiarity with e-commerce value chains, and be able to break down complex problems effectively.

Qualifications

• 3+ years of experience in e-commerce, strategy/analytics, platform operations, or related fields.
• Strong structured thinking and analytical capabilities to break down complex business problems.
• Familiar with key analytical methodologies such as attribution analysis and A/B testing.

Responsibilities

• Own and drive subsidy strategy initiatives to increase users and GMV.
• Develop a deep understanding of user segmentation and needs.
• Collaborate with merchant operations to build onboarding and distribution mechanisms.

Skills

E-commerce strategy

Analytical capabilities

Cross-functional collaboration

Job description

Subsidy Strategy & Operations Manager (Philippines E-Commerce)

Location: Taguig

Team: Commerce ops

Employment Type: Regular

Job Code: A01747A

Responsibilities

The team specializes in planning and executing both online and offline campaign initiatives tailored to user behavior. With a strong emphasis on data-driven performance analysis, content innovation (like livestreams and short videos), and collaborative execution, the team plays a key role in boosting platform engagement, efficiency, and e-commerce brand visibility.

• Own and drive subsidy strategy initiatives, leveraging both product- and user-level subsidy mechanisms to continuously increase users and GMV.
• Develop a deep understanding of user segmentation and the needs of different user cohorts; translate these insights into clear definitions and categorization of core supply (merchants and products).
• Collaborate from a merchant operations perspective by working closely with merchant and product operations teams to build mechanisms for product identification, onboarding, and distribution; establish price comparison capabilities and pricing governance to ensure competitive pricing advantages.
• Define and monitor key subsidy performance metrics; design ROI measurement frameworks aligned with business objectives and experimentation (e.g., A/B testing); manage team budgets and continuously improve subsidy efficiency; partner with business and data science teams to build a robust subsidy data infrastructure.
• Collaborate cross-functionally with product, marketing, operations, and analytics teams to drive overall product growth.

Qualifications

Minimum Qualifications:

• 3+ years of experience in e-commerce, strategy/analytics, platform operations, or related fields.
• Strong structured thinking and analytical capabilities; able to break down complex business problems into actionable components and build effective analytical frameworks and models.
• Familiar with key analytical methodologies such as attribution analysis, user growth models, and experiment design (e.g., A/B testing).
• Strong cross-functional collaboration and stakeholder management skills; able to clearly articulate insights, influence stakeholders, and drive alignment to deliver results.
• Self-driven and intellectually curious.

Preferred Qualifications:

• Deep understanding of the full e-commerce value chain (users, products, and channels) and underlying business logic.
• Proficient in large-scale data analysis, statistical methods, and modeling.
• Demonstrates strong curiosity and ownership; able to proactively identify, define, and solve problems in ambiguous and fast-paced environments.