Strategic Training Manager, Multi-Site Programs

Sagility Philippines B.V Branch; Philippines; On-site; PHP 420,000 - 720,000; Full time

Job summary

Sagility Philippines B.V Branch is seeking a Temporary Associate Training Manager to oversee end-to-end training across sites and accounts. The role reports to the Senior Training Manager and collaborates with Operations, Workforce, and Business Excellence to align training with business goals.

The position emphasizes developing training materials, coordinating classes, and ensuring governance through training performance reviews and HIPAA/HITECH compliance awareness where applicable.

Qualifications

• Graduate of a Bachelor’s Degree without experience.
• Graduate of an Associate Degree (2-year vocational course) with 6 months customer service experience.
• College Undergraduate / (completed 2 years) with 6 months customer service experience.

Responsibilities

• Oversee delivery of training in multiple sites.
• Manage all training requirements for all handled accounts.
• Coordinate with the client regarding changes and/or edits needed on the training curriculum.
• Align training resources per the needs of Operations.
• Oversee the certification of trainers.
• Develop and implement report methodologies, including training effectiveness and feedback surveys.

Skills

Product Knowledge

Communication Skills

Computer Literacy

Sense of Urgency

Interpersonal Skills

Training Needs Analysis

Training Design & Development

Coaching

Teamwork

Education

Bachelor’s Degree

Associate Degree with 6 months customer service

College Undergraduate with 6 months customer service

Job description

Sagility Philippines B.V Branch is seeking a Temporary Associate Training Manager to oversee end-to-end training across sites and accounts. The role reports to the Senior Training Manager and collaborates with Operations, Workforce, and Business Excellence to align training with business goals.

The position emphasizes developing training materials, coordinating classes, and ensuring governance through training performance reviews and HIPAA/HITECH compliance awareness where applicable.