Strategic Talent Planning & Operations Manager

Accenture PLC; Mandaluyong; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Accenture is seeking a Talent Planning & Operations Manager to lead multi-market workforce planning, aligning with HR, Finance, and Business Operations to deliver a cohesive talent plan across the Market.

You will analyze talent flows, forecast headcount and mix, and partner with global planning teams to balance supply and demand while supporting business growth and profitability. This role emphasizes collaboration, data analysis, and strategic insight to drive workforce decisions.

Qualifications

• 5+ years of experience in Workforce Planning (Forecasting), Business Analyst, Talent Supply Chain or Delivery Management roles.
• Deep understanding of key business, financial and talent metrics.
• Ability to orchestrate multi-country teams effectively.
• Demonstrated program and project management skills in international context.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Effective interpersonal skills – i.e., ability to communicate information to various stakeholders across the business.
• Collaborate effectively in a highly matrixed company to deliver results.
• Strong ability to provide insights to Market leadership.
• Excellent data management and analysis skills.

Responsibilities

• Coordinate with MU teams on a routine basis to develop and manage workforce plans that are cost-effective, feasible, and aligned with business objectives.
• Provide recommendations to Market Service Delivery Lead and MU teams regarding headcount and supply / demand challenges based on business performance.
• Coordinate the forecast for key supply / demand metrics (i.e. chargeability/market utilization) to support decision-making for short term needs and identify opportunities to optimize chargeability (i.e., Chargeability Outlook).
• Partner with Finance Market Leads and Business Leads on Operational Planning (incl. headcount, payroll, productivity) and Strategic Intents processes. Ensure interlock connects between Market and Global Services to achieve agreed Demand and Talent growth – aligning on hiring plans, meeting strategic objectives such as cost effective and center mix.
• Partner with Workforce Planning & Execution Lead/HR Service Delivery Lead, Services HR Partner Lead, and the business to produce insights on future workforce size, mix (pyramids, locations) and priority talent growth areas.
• Support adoption and enablement of all Workforce Planning systems and supporting tools/reporting for HR stakeholders.
• Become a subject matter expert with respect to the Workforce Planning tools and reporting.
• Liaise with global planning teams, HR, Business Operations, and Finance on overall timelines, process and direction.

Skills

Workforce Planning

Forecasting

Business Analysis

Talent Supply Chain

Delivery Management

Multi-country Teams

Program Management

Project Management

Detail-oriented

Communication

Interpersonal Skills

Data Analysis

Education

Bachelor's or Master’s degree

Job description

Accenture is seeking a Talent Planning & Operations Manager to lead multi-market workforce planning, aligning with HR, Finance, and Business Operations to deliver a cohesive talent plan across the Market.

You will analyze talent flows, forecast headcount and mix, and partner with global planning teams to balance supply and demand while supporting business growth and profitability. This role emphasizes collaboration, data analysis, and strategic insight to drive workforce decisions.