Market Talent Planning and Operations Manager

Accenture in the Philippines; Mandaluyong; Sur place; PHP 1 339 000 - 2 009 000; Plein temps

Résumé du poste

Accenture in the Philippines is seeking a Talent Planning & Operations (TP&O) Manager to support the TP&O Lead across the AO with all talent planning activities. This role collaborates with HR, Finance and Business Operations leadership to align workforce plans and drive cohesive talent strategies across the Market.

You will analyze and forecast talent flows, including build, borrow, and buy, to support business growth and profitability while maintaining balance between supply and demand and

Qualifications

• Bachelor’s or Master’s degree (or equivalent combination of education and experience).
• 5+ years of experience in Workforce Planning, Forecasting, or Talent Delivery roles.
• Strong communication and stakeholder management skills.

Responsabilités

• Coordinate workforce plans across MU teams to be cost-effective and aligned with business objectives.
• Provide recommendations on headcount and supply/demand based on performance.
• Forecast key supply/demand metrics to support decision-making and optimize chargeability.
• Partner with Finance Market Leads on Operational Planning and ensure interlocks between Market and Global Services.
• Produce insights on future workforce size, mix and priority talent growth areas.
• Support adoption of Workforce Planning systems and reporting.
• Liaise with global planning teams on timelines and direction.

Connaissances

Workforce Planning

Forecasting

Business Analyst

Talent Supply Chain

Delivery Management

Formation

Bachelor's degree

Master's degree

Description du poste

The Talent Planning & Operations (TP&O) Manager supports the TP&O Lead across AO with all talent planning activities across the Market, working closely with HR, Finance and Business Operations leadership for the Market, advising and supporting RP, Practice and MU TP&O teams for a cohesive talent plan and working closely with the central Workforce Planning Function to align on key imperatives, guidance, deliverables, timelines, priorities.

As TP&O Manager, you connect talent strategy and talent plans - both multi-year strategic plans and operational plans & forecasts, including headcount growth, mix (location, costs), productivity and payroll – leveraging data and insights and global planning solutions.

You analyze, plan and forecast all talent flows, including build, borrow, buy, to support business leaders making the right talent investment decisions aligned with overall talent strategy, business growth & profitability goals (incl. affordable cost increases), and maintaining supply-demand in balance.

Key Activities:

Workforce Planning Process Coordination:

• Coordinate with MU teams on a routine basis to develop and manage workforce plans that are cost-effective, feasible, and aligned with business objectives.
• Provide recommendations to Market Service Delivery Lead and MU teams regarding headcount and supply / demand challenges based on business performance.
• Coordinate the forecast for key supply / demand metrics (i.e. chargeability/market utilization) to support decision‑making for short term needs and identify opportunities to optimize chargeability (i.e., Chargeability Outlook).
• Partner with Finance Market Leads and Business Leads on Operational Planning (incl. headcount, payroll, productivity) and Strategic Intents processes. Ensure interlock connects between Market and Global Services to achieve agreed Demand and Talent growth – aligning on hiring plans, meeting strategic objectives such as cost effective and center mix.
• Partner with Workforce Planning & Execution Lead/HR Service Delivery Lead, Services HR Partner Lead, and the business to produce insights on future workforce size, mix (pyramids, locations) and priority talent growth areas.
• Support adoption and enablement of all Workforce Planning systems and supporting tools/reporting for HR stakeholders.
• Become a subject matter expert with respect to the Workforce Planning tools and reporting.
• Liaise with global planning teams, HR, Business Operations, and Finance on overall timelines, process and direction.

Education, Certifications And Experience

• Bachelor’s or Master’s degree (or equivalent combination of education and experience).

Knowledge, Skills, And Abilities

• 5 years + experience in Workforce Planning (Forecasting), Business Analyst, Talent Supply Chain or Delivery Management roles.
• Deep understanding of key business, financial and talent metrics.
• Ability to orchestrate multi-country teams effectively
• Demonstrated program and project management skills in international context
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Effective interpersonal skills – i.e., ability to communicate information to various stakeholders across the business
• Collaborate effectively in a highly matrixed company to deliver results
• Strong ability to provide insights to Market leadership
• Excellent data management and analysis skills