Strategic Sales & Customer Care Leader

Busy Bee Cleaning Co.; Manila; On-site; PHP 1,000,000 - 1,800,000; Full time

Benefits offered by this job

Performance Bonus

Employee Recognition Program

Incentives

Training Subsidy

Bereavement Leave

Vacation Leave

Office Parties

Job summary

A top-rated cleaning service in Metro Manila is seeking a Sales and Customer Care Manager to spearhead the department's functions and strategy. This role requires a Bachelor's degree and at least 5 years of experience in sales growth and marketing. You'll oversee a customer-centric team, set performance targets, and ensure service excellence. Ideal candidates are passionate about people development and possess strong communication skills. The position is on-site in Mandaluyong City, offering competitive benefits and a focused work environment.

Qualifications

• At least 5 years of experience driving sales growth and marketing strategy.
• Proven leader with a track record in a diversified organization.
• Exceptional communication skills and strong executive presence.

Responsibilities

• Set and monitor performance targets across KPIs: sales, upsells, and CSAT.
• Supervise daily shift coverage and execution quality across all platforms.
• Lead daily coaching and development of all team members.

Skills

Sales Pipeline

Customer Service

Problem Solving

Account Management

Digital Marketing

Organizational Skills

People Skills

Strong Work Ethic

Financial Literacy

Excellent Communication Skills

Education

Bachelor's Degree in Business, Sales, Marketing or related field

Job description

A top-rated cleaning service in Metro Manila is seeking a Sales and Customer Care Manager to spearhead the department's functions and strategy. This role requires a Bachelor's degree and at least 5 years of experience in sales growth and marketing. You'll oversee a customer-centric team, set performance targets, and ensure service excellence. Ideal candidates are passionate about people development and possess strong communication skills. The position is on-site in Mandaluyong City, offering competitive benefits and a focused work environment.