Strategic Program Manager: Enterprise Partnerships

RingCentral; Manila; Hybrid; PHP 2,000,000 - 2,800,000; Full time

Benefits offered by this job

Comprehensive HMO package (medical and

Job summary

RingCentral is seeking a Senior Program Manager to lead strategic initiatives, partner onboarding, and cross-functional projects from planning through execution. You will manage stakeholder relationships with service providers and internal teams to achieve shared business goals and ensure timely decision-making.

In this role, you’ll streamline workflows, handle escalations, track KPIs, and support forecasting and resource planning while maintaining a focus on operational excellence and superior

Qualifications

• Experience leading program and project management initiatives across multiple teams.
• Strong track record with enterprise clients and strategic partnerships.
• Ability to manage escalations, risks, and multi-stakeholder communications.

Responsibilities

• Lead strategic initiatives, partner onboarding, and cross-functional projects from planning through execution.
• Manage stakeholder and partner relationships to align internal teams and business goals.
• Streamline workflows, resolve escalations, and improve post-sales service delivery.
• Track project milestones, monitor KPIs and SLAs, and support forecasting and resource planning.
• Serve as the central point of contact for partners and senior leaders to ensure timely decisions.

Skills

Cross-functional collaboration

Escalation management

Performance monitoring

Process improvement

Stakeholder & partner management

Communication & leadership

Forecasting & resource planning

Tools

Jira

Job description

RingCentral is seeking a Senior Program Manager to lead strategic initiatives, partner onboarding, and cross-functional projects from planning through execution. You will manage stakeholder relationships with service providers and internal teams to achieve shared business goals and ensure timely decision-making.

In this role, you’ll streamline workflows, handle escalations, track KPIs, and support forecasting and resource planning while maintaining a focus on operational excellence and superior