SMB Expansion Account Executive

RingCentral; Manila; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Comprehensive HMO package

Personal Time Off Leaves

Quarterly Performance Bonus

Wellness Programs

Job summary

RingCentral is hiring an SMB Expansion Account Executive in Manila to grow revenue within the SMB segment. You will upsell and cross-sell RingCentral solutions, manage a portfolio of accounts, and drive adoption while coordinating with internal teams to meet customer goals.

You should have at least two years of B2B sales experience, strong relationship-building, and solid presentation and negotiation skills. Night shifts may be required.

Qualifications

• Minimum of 2 years of B2B sales experience.
• Account management experience and/or client-focused solutions selling.
• Experience in sales forecasting and pipeline management.

Responsibilities

• Maintain and increase existing customer revenue streams through upselling, cross-selling, and referrals.
• Manage account portfolio through successful execution of Customer Touchpoint Strategy.
• Ensure timely and successful delivery of solutions per customer needs.
• Collaborate closely between the customer and internal teams.
• Monitor account usage and drive product and feature adoption.
• Update customer profile to map business updates and growth.

Skills

B2B Sales

Account Management

Sales Forecasting

Pipeline Management

Communication Skills

Education

Bachelor's degree

Tools

Salesforce

Job description

Say hello to opportunities. If you’re looking to be part of what’s next in communication, you’re in the right place. At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio—AIR, AVA, and ACE—brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere. With $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications. This is where you and your skills come in.

About RingCentral

RingCentral’s SMB Sales team gives small-to-medium-sized businesses the game-changing mobility, connectivity, and collaboration solutions they need to compete and grow.

Role Overview

As an SMB Expansion Account Executive, you will maintain and increase existing customer revenue streams through upselling, cross-selling, and generating referrals while helping customers maximize the value of their RingCentral solutions.

Job Responsibilities

• Maintain and increase existing customer revenue stream within the Small to Medium-sized business space through upselling and cross-selling activities and generating referrals.
• Manage account portfolio through successful execution of Customer Touchpoint Strategy to improve customer lifespan.
• Ensure timely and successful delivery of solutions according to customer needs and objectives.
• Collaborate closely between the customer and internal teams.
• Monitor account usage and drive customer’s product and feature adoption.
• Update customer profile to map out business updates, changes, and account growth throughout the course of the customer’s RingCentral journey.

Required Experience

• Minimum of 2 years of B2B Sales experience.
• Account Management Experience and/or Client-focused Solutions Selling.
• Experience in sales forecasting and pipeline management.

Desired Qualifications

• Bachelor's degree or equivalent years of work experience.
• Ability to communicate, present, and influence decision-makers at all levels of an organization.
• Effective presentation and negotiation skills.
• Ability to build and maintain customer relationships.
• Vibrant and upbeat attitude, inclined to perform and get things done.
• Natural relationship builder with trustworthiness, performs consistently well, and strong work discipline.
• Salesforce CRM experience is a plus.
• Amenable to working night shifts.

What we offer

• Comprehensive HMO package (medical and dental)
• Personal Time Off Leaves
• Quarterly Performance Bonus
• Employee Assistance and Wellness Programs

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by BuiltIn, the Top Work Culture by Comparably and hold local BPTW awards in every major location.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process.

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an EEO/AA employer.