Strategic Maintenance Dispatcher: Scheduling & Coordination

KMC Solutions; Taguig; On-site; PHP 279,000 - 446,000; Full time

Job summary

KMC Solutions is seeking a Maintenance Dispatcher to manage the workflow for maintenance requests originating by phone and computer. You will enter work orders, coordinate service technicians, and monitor progress across multiple locations, ensuring timely response and clear documentation.

Ideal candidates are organized, customer-service oriented, and proficient with basic dispatch software and MS Office. High school diploma required; experience in gasoline or c-store settings is a plus.

Qualifications

• High school diploma or GED required.
• Experience in gasoline station or convenience store industry preferred.
• General computer literacy and dispatch software experience.
• Strong interpersonal, written, and verbal communication with a focus on customer service.
• Highly organized with strong follow-up abilities.

Responsibilities

• Receive and process maintenance work orders by phone or computer.
• Schedule and assign technicians to station maintenance calls.
• Forecast workload 2–3 days in advance.
• Coordinate with vendors for parts, supplies, and equipment as necessary.
• Maintain dispatch board and real-time visibility of open and completed work orders.
• Ensure timely completion and documentation of service calls.

Skills

Communication skills

Organization

Dispatch software

Customer service

Education

High school diploma

Tools

MS Office

Dispatch software

Job description

KMC Solutions is seeking a Maintenance Dispatcher to manage the workflow for maintenance requests originating by phone and computer. You will enter work orders, coordinate service technicians, and monitor progress across multiple locations, ensuring timely response and clear documentation.

Ideal candidates are organized, customer-service oriented, and proficient with basic dispatch software and MS Office. High school diploma required; experience in gasoline or c-store settings is a plus.