Strategic IT Account & Delivery Manager

IT Managers, Inc.; Taguig; Hybrid; PHP 1,200,000 - 2,000,000; Full time

Job summary

IT Managers, Inc. seeks an experienced Account Manager to nurture key client relationships and oversee IT project engagements. You will coordinate with delivery teams, manage contracts, and drive successful project outcomes in a fast-paced environment.

You will present updates to stakeholders at various levels, resolve issues, and identify opportunities to raise client satisfaction and account performance.

Qualifications

• Bachelor’s degree or equivalent in IT, CS, business, or related field.
• 5+ years in account management or IT project delivery roles.
• Proven track record delivering IT projects as PM/Delivery Manager.

Responsibilities

• Manage and maintain strong client relationships and key stakeholders.
• Serve as primary contact for assigned accounts and IT engagements.
• Oversee successful IT project delivery with delivery managers and teams.
• Coordinate activities, timelines, risks, and dependencies for project completion.
• Work across Waterfall and Agile delivery frameworks.
• Review SOWs, MA, MITA, and other contractual documents.
• Coordinate with internal teams and clients to align deliverables with commitments.
• Prepare and deliver presentations, project updates, and business reviews.
• Support issue resolution and escalation while maintaining client relationships.
• Identify opportunities to improve service delivery and account performance.

Skills

Account Management

IT Project Management

Delivery Management

Waterfall & Agile

Stakeholder Management

Education

Bachelor's degree in IT/CS/Management

Job description

IT Managers, Inc. seeks an experienced Account Manager to nurture key client relationships and oversee IT project engagements. You will coordinate with delivery teams, manage contracts, and drive successful project outcomes in a fast-paced environment.

You will present updates to stakeholders at various levels, resolve issues, and identify opportunities to raise client satisfaction and account performance.