Strategic IT Account Manager

Umpisa; Pateros; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Umpisa Inc. is seeking an Account Manager to align IT initiatives with business goals, manage client relationships, and oversee project ideation, initiation, and BAU requests. The role requires coordinating budgets and resources, defining requirements, and ensuring timely delivery across stakeholders.

The candidate should excel in stakeholder management, possess IT project delivery experience, and be adept at working within a scaled agile framework to drive value for clients.

Qualifications

• Align IT plans with the business units' goals and strategies.
• Conduct regular client touchpoints to provide status of priority projects and BAU requests.
• Own ideation and initiation activities for enhancements and subscriptions.
• Review and coordinate with appropriate business units for the relevant costs and budget.
• Define priority levels for client system requests and manage delivery dates.
• Assess BAU system enhancements requested by business units.
• Prepare business cases and high-level requirements documents for IT solutions.
• Establish collaboration with stakeholders across teams.

Responsibilities

• Lead liaison between IT and business units to align priorities.
• Oversee ideation and initiation of projects and BAU requests.
• Coordinate budgets and resources across departments.
• Define requirements and prioritize system enhancements with stakeholders.
• Monitor delivery timelines and provide stakeholder updates.
• Foster cross-functional collaboration and effective communication.

Skills

Strong communication

Problem solving

Self-starter

Team collaboration

Client relations

Agile/Scrum

Education

Bachelor's Degree

Tools

Contract management

Job description

Umpisa Inc. is seeking an Account Manager to align IT initiatives with business goals, manage client relationships, and oversee project ideation, initiation, and BAU requests. The role requires coordinating budgets and resources, defining requirements, and ensuring timely delivery across stakeholders.

The candidate should excel in stakeholder management, possess IT project delivery experience, and be adept at working within a scaled agile framework to drive value for clients.