Strategic HR Business Partner: People & Performance

Teleperformance

Davao City

On-site

PHP 600,000 - 1,200,000

Full time

5 days ago

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Job summary

Teleperformance Philippines is seeking an HR Business Partner to act as a strategic advisor to operations and support teams, aligning people management with business goals in a fast-paced BPO setting.

You will lead workforce planning, performance management, and employee relations; provide HR policy advisory; drive engagement and talent development; monitor HR metrics and support end-to-end employee lifecycle; collaborate with HR colleagues to deliver seamless, data-driven HR support.

Qualifications

Bachelor’s degree or higher in HR, psychology or related field.
2–3 years HR experience, preferably in BPO.
Strong employee relations and performance management background.
Excellent communication and problem solving.

Responsibilities

Partner with operations leadership to support workforce planning and performance management.
Provide HR advisory on policies, disciplinary actions, and employee concerns.
Drive engagement initiatives, talent development programs, and retention strategies.
Monitor HR metrics (attrition, attendance, performance trends) and recommend action plans.
Support end‑to‑end employee lifecycle processes, including onboarding and coaching.
Collaborate with cross‑functional HR teams to deliver seamless support.