Strategic Corporate Insurance Fulfillment Specialist

Manulife; Makati; Híbrido; PHP 600.000 - 900.000; Jornada completa

Descripción de la vacante

Manulife Philippines seeks a Corporate Account Specialist to manage end-to-end servicing of group insurance accounts, handling complex, high-risk transactions with oversight across policy administration, underwriting, claims, billing, and compliance.

You will guide distribution partners, coordinate cross-functional teams, and drive continuous improvements in controls, service levels, and client experience, while ensuring regulatory compliance and accurate record-keeping.

Formación

• Broad knowledge linking policy administration to underwriting, claims and billing.
• Ability to analyze complex cases and provide recommendations.
• Experience in process improvements and risk mitigation.

Responsabilidades

• Own end-to-end servicing of corporate accounts and member movements.
• Assess non-standard requests and determine actions within guidelines.
• Provide guidance to distribution partners and internal teams.
• Lead continuous improvement and ensure quality controls.

Conocimientos

Group insurance knowledge

Underwriting familiarity

Claims processing

Billing & reconciliation

Compliance awareness

Stakeholder management

Data analysis

Educación

Bachelor's degree in business, insurance, finance, or related field

LOMA foundational coursework or equivalent

Herramientas

Excel

Reporting tools

Descripción del empleo

Manulife Philippines seeks a Corporate Account Specialist to manage end-to-end servicing of group insurance accounts, handling complex, high-risk transactions with oversight across policy administration, underwriting, claims, billing, and compliance.

You will guide distribution partners, coordinate cross-functional teams, and drive continuous improvements in controls, service levels, and client experience, while ensuring regulatory compliance and accurate record-keeping.