Strategic Collections & Recovery Officer

Metrobank; Pasay; On-site; PHP 480,000 - 720,000; Full time

Job summary

Metrobank in Pasay City seeks a Special Accounts Officer to manage an assigned consumer loan portfolio, perform collections, and coordinate repayment arrangements to update accounts.

The role requires at least 2 years in collections, familiarity with banking processes, and willingness to report onsite 100%. You will support the Credit Operations Group with reports and procedural reviews.

Qualifications

• Bachelor’s degree holder, preferably in business.
• Experience in Collections / Credit / Risk Management; knowledge of banking/credit card processes beneficial.
• At least 2 years experience in collections; on-site reporting required.

Responsibilities

• Monitors the performance of assigned consumer loan portfolio and conducts collection activities as needed.
• Obtains client commitment for repayment or short-term arrangements; negotiates settlements.
• Prepares and presents IOL proposals and internal reports as required.
• Performs related functions within the unit.

Skills

Collections experience

Credit risk management

Banking processes knowledge

Education

Bachelor's degree in business or related field

Tools

Automated dialer system

Vendor management

Job description

Metrobank in Pasay City seeks a Special Accounts Officer to manage an assigned consumer loan portfolio, perform collections, and coordinate repayment arrangements to update accounts.

The role requires at least 2 years in collections, familiarity with banking processes, and willingness to report onsite 100%. You will support the Credit Operations Group with reports and procedural reviews.