Strategic Recoveries Specialist

Metrobank; Pasay; On-site; PHP 334,800 - 502,200; Full time

Job summary

Metrobank is looking for a Recoveries Specialist responsible for managing assigned collection agencies to ensure recovery targets are met and delinquencies are kept within desired parameters. The role requires a Bachelor's degree and at least 1 year of relevant collections experience. Candidates should be proficient in Microsoft applications and have a strong understanding of collection procedures. You will also handle client complaints and assist in payment arrangements to prevent defaults.

Qualifications

• At least 1 year of collections experience from a credit card company, bank or collection agencies.
• Knowledge on collection system and policies/procedures is an advantage.

Responsibilities

• Manage assigned collection agencies and ensure recovery and delinquency targets are met.
• Conduct audits and business reviews for assigned agencies.
• Assist customers with payment arrangements and handle complaints.

Skills

Collections experience

Proficient in Microsoft Word

Proficient in Microsoft Excel

Proficient in Microsoft PowerPoint

Knowledge on collection systems

Education

Bachelor's degree in business course

Job description

Metrobank is looking for a Recoveries Specialist responsible for managing assigned collection agencies to ensure recovery targets are met and delinquencies are kept within desired parameters. The role requires a Bachelor's degree and at least 1 year of relevant collections experience. Candidates should be proficient in Microsoft applications and have a strong understanding of collection procedures. You will also handle client complaints and assist in payment arrangements to prevent defaults.