Strategic Client Success Leader | VA HR & Growth Coach

VA Masters; Oroquieta; On-site; PHP 600,000 - 840,000; Full time

Job summary

VA Masters in the Philippines is seeking an Internal Team Lead and Client Account Manager who will guide the VA team from an HR perspective while maintaining top-tier client relationships and spotting growth opportunities.

The role combines client management, HR support for VAs, and a sales component focused on upselling and expanding services. Strong leadership and proactive problem-solving are essential to keep clients satisfied and drive business growth.

Qualifications

• Strong leadership and account management skills.
• Excellent communication and customer-first mindset.
• Ability to handle HR-related issues and conflicts effectively.

Responsibilities

• Serve as the main point of contact for clients and ensure satisfaction.
• Identify and pursue opportunities to upsell services.
• Support VAs with HR-related concerns and scheduling to keep communication smooth.

Skills

Leadership

Account management

Customer-focused

HR support

Problem-solving

Multi-tasking

Flexible scheduling

Sales awareness

Tools

CRM tools

Job description

VA Masters in the Philippines is seeking an Internal Team Lead and Client Account Manager who will guide the VA team from an HR perspective while maintaining top-tier client relationships and spotting growth opportunities.

The role combines client management, HR support for VAs, and a sales component focused on upselling and expanding services. Strong leadership and proactive problem-solving are essential to keep clients satisfied and drive business growth.