Strategic Client Relationships Lead

Hammerjack Pty Ltd; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Hammerjack Pty Ltd is seeking a Strategic Client Relationship Lead to manage and deepen relationships with our most valuable strategic accounts. You will act as the primary liaison between VIP clients and internal teams, translating requirements into actionable solutions and ensuring service commitments are met.

The role emphasizes strong commercial acumen, data understanding, and cross-functional collaboration across operations, sales, and analytics to drive growth and resolve complex client

Qualifications

• Experience in client-facing roles managing high-value accounts.
• Background in e-commerce, logistics, or retail.
• Proven ability to engage senior stakeholders.

Responsibilities

• Manage relationships with strategic/VIP clients and serve as primary contact.
• Translate client requirements into actionable internal solutions.
• Lead resolution of complex client concerns through cross-functional coordination.
• Monitor account performance and identify opportunities.
• Prepare business updates and analyses using Excel/Sheets.

Skills

Client-facing

Account management

Relationship management

Business development

Tools

Excel

Google Sheets

Job description

Hammerjack Pty Ltd is seeking a Strategic Client Relationship Lead to manage and deepen relationships with our most valuable strategic accounts. You will act as the primary liaison between VIP clients and internal teams, translating requirements into actionable solutions and ensuring service commitments are met.

The role emphasizes strong commercial acumen, data understanding, and cross-functional collaboration across operations, sales, and analytics to drive growth and resolve complex client