Strategic Client Growth Director | Flexible Hours

Alorica; Metro Manila; On-site; PHP 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

Generous leave allowances

Professional development and career-­‑

Job summary

Alorica Teleservices, Inc. in Metro Manila is seeking a dynamic Client Account Director – Communications to drive growth, deepen client partnerships, and deliver strategic solutions for key accounts.

You will lead high-impact client engagements, oversee negotiations and renewals, and align client needs with company strategy while guiding cross-functional teams to craft compelling proposals and value-driven outcomes.

Qualifications

• Experience in managing client relationships and growing accounts.
• Strong ability to develop new business and secure renewals.
• Excellent negotiation and presentation skills; ability to articulate value.

Responsibilities

• Expand business footprint with existing clients.
• Align company strategies with client to grow revenue.
• Oversee contract renewals and negotiations.
• Present Company solutions based on client needs.
• Lead cross-functional teams to structure value propositions.
• Guide proposals and responses to client inquiries.
• Negotiate to protect company interests and close deals.
• Build and maintain long-term client partnerships.
• Provide updates and feedback to management on deal progress.

Skills

Client management

Business development

Sales

Negotiation

Presentation skills

Communication

Stakeholder management

Strategic thinking

Job description

Alorica Teleservices, Inc. in Metro Manila is seeking a dynamic Client Account Director – Communications to drive growth, deepen client partnerships, and deliver strategic solutions for key accounts.

You will lead high-impact client engagements, oversee negotiations and renewals, and align client needs with company strategy while guiding cross-functional teams to craft compelling proposals and value-driven outcomes.