Strategic Client Growth Director

Greenpark

Manila

On-site

PHP 2,000,000 - 4,200,000

Full time

14 days+

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Job summary

Greenpark is seeking a Senior Account Director to lead client relationships, drive growth across APAC markets, and oversee a small account team in Manila. You will shape strategy, present insights to executives, and ensure delivery excellence from brief to final delivery.

The role requires 8–12 years in account management within advertising or digital agencies, plus 5+ years in senior leadership. You should be skilled in client communications, plan development, and identifying upsell

Qualifications

8-12 years in Account Management role with at least 5 years in a senior account management position in an advertising or digital agency.
Has experience in handling or overseeing a small team of at least 1-2 members.
Preferably well versed in insurance, bancassurance, health, and/or medical industry accounts.
Effective presentation skills that aim for clarity, conciseness of message.
Capable of handling daily conversations with client to get their buy in on project approvals.
Handle open and regular communication with clients most especially on impending project concerns.

Responsibilities

Build, nurture, and grow relationships with clients.
Lead / participate in senior client meetings and attend regular client status meetings as appropriate.
Be heavily involved in driving the development and expansion of their projects.
Implement APAC focused strategies to improve performance and ROI of campaigns, platforms, and/or other forms of output delivered for clients.
Support clients by leading and providing strategic direction to internal/external support teams to ensure output is of the highest quality and is delivered effectively and efficiently.
Work closely with internal teams and client contacts in each market to ensure total satisfaction.
Convincingly present, communicate, and sell strategies drawn up by Greenpark to clients.
Pro-actively identify and pitch potential upsell opportunities for additional services to new and existing brands and/or markets.
Be an evangelist of Greenpark’s brand purpose and its core expertise to potential and existing clients.
Supports the account team members, ensuring high performance and continued development on a daily basis.
Work with the RCSP to prioritise resources and build team structure.
Manage the personal development reviews and plans for their respective team members.
Be involved in the hiring of account managers/executives for chemistry checks and shares inputs with RCSP.
This role reports to the Regional Client Services Partner and advises the RCSP of all account matters to aid in building strong account health for retainer renewal.
By the Regional Client Services Partner on the basis of: Building strong and productive relationships with key client contacts, Performance of project, annual renewal and revenue growth and profitability, Team performance and motivation, Relationships with other operating companies/departments, Interpersonal/communication skills, Being an effective coach/manager, Demonstrating the core values of Greenpark.