Strategic Account Manager - Industry Solutions

GCash; Cagayan de Oro; On-site; PHP 600,000 - 900,000; Full time

Job summary

GCash, the leading Philippine FinTech, is seeking an Account Manager – Industry Based to drive new client acquisition and manage key accounts within assigned industries. You will lead the end-to-end sales cycle, uncover opportunities, and present tailored payment and disbursement solutions to senior decision-makers.

Collaborate with internal teams to address client needs, develop account strategies, and grow revenue, pipeline, and client satisfaction.

Qualifications

• At least 5 years of experience in Sales, Business Development, Account Management, or a related role.
• Proven ability to manage end-to-end sales cycles from prospecting to closing.
• Strong communication, presentation, negotiation, and interpersonal skills.
• Able to engage with senior managers and key decision-makers.
• Excellent organizational and cross-functional collaboration skills.
• Tech-savvy with aptitude for technology-enabled products and services.

Responsibilities

• Generate leads and identify potential customers through direct prospecting, calls, face-to-face meetings, networking, and other business development activities.
• Manage the end-to-end sales cycle, from initial customer engagement and needs assessment through negotiation and closing.
• Build and deliver presentations and proposals to senior managers and decision-makers.
• Understand customer needs, business processes, and industry trends to recommend relevant products and services.
• Identify opportunities to expand existing accounts and develop new business within assigned industries.
• Build and maintain strong relationships with key decision-makers, influencers, and other stakeholders within client organizations.
• Conduct regular account engagements and business reviews to understand client performance, challenges, and opportunities.
• Develop account strategies and programs that support business growth and achievement of assigned targets.
• Lead the development and execution of account-specific solutions using relevant company products and services, including payment and disbursement solutions.
• Respond to and monitor customer concerns, ensuring timely resolution in coordination with internal support teams.
• Proactively keep clients and partners informed about new products, services, promotions, technology updates, and the status of their concerns.
• Escalate complex or unresolved customer concerns to the appropriate internal teams within established timelines.
• Provide market feedback, including industry trends, competitive developments, customer needs, and business opportunities.
• Work cross-functionally with internal teams to resolve customer issues and execute account programs and initiatives.
• Maintain a healthy sales pipeline and consistently work toward assigned acquisition, revenue, transaction, and account growth targets.
• Prepare and submit accurate and timely sales and account reports, including sales call plans, pipeline reports, account profiles, and performance reviews.
• Perform other related duties and projects as assigned.

Skills

End-to-end sales

Prospecting

Negotiation

Presentation

Stakeholder management

Relationship management

Team collaboration

Technical product knowledge

Tools

CRM software

MS Excel

Job description

GCash, the leading Philippine FinTech, is seeking an Account Manager – Industry Based to drive new client acquisition and manage key accounts within assigned industries. You will lead the end-to-end sales cycle, uncover opportunities, and present tailored payment and disbursement solutions to senior decision-makers.

Collaborate with internal teams to address client needs, develop account strategies, and grow revenue, pipeline, and client satisfaction.