Store Trainer

INGCO PH Traders Inc.; Caloocan; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Health Insurance

Life Insurance

HMO

Job summary

A retail company is seeking a Training Officer based in Caloocan, Philippines. This full-time, on-site position requires conducting onboarding and refresher training for store employees, delivering product knowledge especially related to hardware tools, and monitoring staff performance. A bachelor’s degree in Business Administration, Education, HR, or a related field is mandatory, along with 2-3 years of relevant experience. The role offers significant responsibilities in staff development and compliance with company standards.

Qualifications

• At least 2-3 years experience in training, retail operations, or similar role.
• Experience in hardware, construction, or tools industry is an advantage.

Responsibilities

• Conduct onboarding and refresher training for store employees.
• Deliver product knowledge training on tools and hardware.
• Monitor and evaluate staff performance and training effectiveness.
• Develop and update training materials and manuals.
• Conduct store visits to assess training needs.

Skills

Training experience

Knowledge of tools and hardware

Coaching

Development of training materials

Education

Bachelor’s degree in Business Administration, Education, HR, or related field

Job description

On-site - Caloocan 1-3 Years Experience Bachelor Full-time

Job Description

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Key Responsibilities:

• Conduct onboarding and refresher training for store employees (e.g., Sales Associates, Cashiers, OICs)
• Deliver product knowledge training, particularly on tools and hardware items
• Monitor and evaluate staff performance and training effectiveness
• Develop and update training materials, manuals, and modules
• Conduct store visits to assess training needs and provide coaching
• Support store openings by facilitating initial training programs
• Ensure adherence to company standards, policies, and procedures
• Coordinate with Operations and HR for training schedules and needs
• Provide feedback and reports on training progress and staff development

Qualifications:

• Bachelor’s degree in Business Administration, Education, HR, or related field
• At least 2–3 years experience in training, retail operations, or similar role
• Experience in hardware, construction, or tools industry is an advantage