Retail Training Specialist - Onboarding & Product Knowledge

Best Tools Group Careers; Caloocan; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading retail company in Caloocan is seeking a Training Specialist to conduct onboarding and refresher training for store employees, including Sales Associates and Cashiers. The ideal candidate should have a Bachelor's degree in Business Administration or a related field and at least 3 years of experience in training or retail operations. Experience in the hardware or tools industry will be an advantage. Responsibilities include developing training materials, monitoring staff performance, and supporting store openings.

Qualifications

• Minimum of 3 years experience in training, retail operations, or a similar role.
• Experience in the hardware, construction, or tools industry is an advantage.

Responsibilities

• Conduct onboarding and refresher training for store employees.
• Deliver product knowledge training on tools and hardware items.
• Monitor and evaluate staff performance and training effectiveness.
• Develop and update training materials, manuals, and modules.
• Conduct store visits to assess training needs.
• Support store openings by facilitating initial training programs.
• Ensure adherence to company standards.
• Coordinate with Operations and HR for training schedules.

Skills

Training delivery

Performance monitoring

Coaching

Knowledge of tools and hardware

Education

Bachelor's degree in Business Administration, Education, HR, or related field

Job description

A leading retail company in Caloocan is seeking a Training Specialist to conduct onboarding and refresher training for store employees, including Sales Associates and Cashiers. The ideal candidate should have a Bachelor's degree in Business Administration or a related field and at least 3 years of experience in training or retail operations. Experience in the hardware or tools industry will be an advantage. Responsibilities include developing training materials, monitoring staff performance, and supporting store openings.