Store Team Leader

AMBER GOLDEN CHAIN OF RESTAURANTS CORPORATION; Parañaque; On-site; PHP 335,000 - 558,000; Full time

Job summary

AMBER GOLDEN CHAIN OF RESTAURANTS CORPORATION is seeking a Store Team Leader to oversee daily store operations, lead and develop staff, and ensure outstanding customer service. You will drive sales growth and maintain high standards of operational efficiency across the team.

The role involves supervising staff, scheduling, inventory management, and reporting using PowerPoint and spreadsheets. You will analyze sales data, implement marketing activities, and ensure safety and compliance in a

Qualifications

• Experience in retail or store operations leadership.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office.
• Ability to analyze sales and inventory data.
• Willing to work flexible hours in a fast-paced setting.
• Bachelor's degree in Business Administration is an advantage.

Responsibilities

• Oversee daily store operations, including staff supervision, scheduling, and resource allocation to control expenses.
• Monitor team performance, delegate tasks, and ensure high standards of customer service.
• Respond to customer inquiries, resolve concerns, and handle complaints professionally.
• Assist in developing and executing marketing campaigns to drive sales.
• Analyze sales reports, review projections, and track metrics to meet business goals.
• Train and evaluate staff in sales and marketing functions.
• Maintain store organization, cleanliness, and inventory management including stock replenishment.
• Prepare reports and presentations for management using PowerPoint and spreadsheets.
• Coordinate with internal teams and customers during operational or system-related concerns.
• Provide basic technical assistance to customers as needed.
• Ensure compliance with safety, security, and operational standards.

Skills

Leadership

Customer service

Communication

Sales reporting

Inventory management

Team supervision

Problem solving

Multitasking

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job description:

About the role

We are seeking a dedicated and results-driven Store Team Leader to join our growing team. In this role, you will oversee daily store operations, lead and develop staff, and ensure excellent customer service. You will play a key role in driving sales, improving operational efficiency, and supporting overall business growth.

What you'll be doing

• Manage daily store operations, including staff supervision, scheduling, and resource allocation to control expenses

• Monitor team performance, delegate tasks effectively, and ensure high standards of customer service

• Respond to customer inquiries, resolve concerns, and handle complaints in a timely and professional manner

• Assist in developing and executing marketing campaigns and promotional activities to drive sales

• Analyze sales reports, review projections, and track performance metrics to meet business objectives

• Train and evaluate staff in sales and marketing functions

• Maintain store organization, cleanliness, and proper inventory management, including stock replenishment

• Prepare reports and presentations using PowerPoint and spreadsheets for management review

• Coordinate with internal teams and customers during operational or system-related concerns

• Provide technical assistance to customers when needed, including basic troubleshooting of equipment

• Ensure compliance with safety, security, and operational standards

What we're looking for

• Proven experience in retail, store operations, or team leadership

• Strong leadership and team management skills

• Excellent customer service and communication abilities

• Proficiency in basic Microsoft Office (Excel, PowerPoint, an Word)

• Strong analytical and problem-solving skills

• Ability to manage multiple tasks and work in a fast-paced environment

• Knowledge of inventory management and sales reporting

• Willing to work flexible hours and be hands-on in store operations

• Bachelor’s degree in Business Administration or a related field is an advantage

• Willing to start ASAP