Store Supervisor (SM Marikina)

Sports Central (Manila), Inc.; Marikina; On-site; PHP 268,000 - 469,000; Full time

Job summary

Sports Central (Manila), Inc. is seeking a Store Supervisor to lead daily operations at our Metro Manila branch. You will oversee sales performance, stock management, and customer engagement, ensuring safety and compliance while guiding a team to meet store objectives.

The role requires a 4-year degree and supervisory experience in any industry. You will train staff, coordinate with merchandising, and drive excellent service to sustain patronage.

Qualifications

• Graduate with a 4-year degree or equivalent.
• Must have supervisory experience in any industry.

Responsibilities

• Monitor sales performance and communicate store objectives to the team.
• Achieve stock control targets and coordinate with Merchandising to optimize stock.
• Ensure safety and security measures for staff and customers and prevent losses.
• Oversee store operations and ensure compliance with policies and procedures; drive sales quotas.
• Evaluate staff performance and train the team to improve business results.

Skills

Supervisory experience

Education

4-year degree

Job description

Key Accountabilities

1. Business Strategy

• Monitor sales performance of the branch by clearly and concisely communicating the business and store objectives to all team members.

2. Stock Management

• Achieve stock control targets in line with company guidelines to prevent financial loss.
• Communicate with the Merchandising team regarding the stocks in the area to maximize stock potential.
• Oversee an adequate merchandise supplies and stocks inventories.

3. Customer Engagement/Satisfaction

• Implement safety and security control measures which include safety of employees; safety of customers/visitors/etc.; security against merchandise loss/damage/pilferage.
• Ascertain customer satisfaction and continued patronage through efficient performance of customer service function.

4. Store Operations

• Oversee overall store operations and ensure that the store adhere to compliance requirements in operations, company policies and procedures.
• Ensure consistent attainment of sales quotas/targets.

5. People Management

• Evaluate staff's performance and ensure that company standards are maintained.
• Facilitate and cascade communication across the store organization.
• Manage, train, and develop the team to drive business performance.

Qualifications

• Graduate of any 4-year course
• Must have a supervisory experience in any industry