Store Supervisor

BigTime Empire Corporation; Biñan; On-site; PHP 223,000 - 357,000; Full time

Job summary

BigTime Empire Corporation is seeking a hands-on Restaurant Supervisor to oversee daily restaurant operations in Biñan, Laguna. You will lead, schedule, and coach staff while ensuring top service, accuracy, and sanitation.

The role requires strong leadership, sales monitoring, and inventory control with a focus on FIFO and waste reduction. You will report on shifts, tie out POS transactions, and support training initiatives.

Qualifications

• Experience leading teams in Food & Beverage operations.
• Strong focus on customer service and staff coaching.
• Familiarity with inventory control, FIFO, and wastage management.

Responsibilities

• Supervise and manage daily restaurant operations.
• Lead, schedule, delegate, and monitor restaurant staff.
• Ensure excellent customer service, speed, accuracy, and sanitation.
• Monitor inventory, receiving, stock rotation (FIFO), and wastage.
• Monitor daily sales, store targets, POS reports, and cash reconciliation.
• Prepare accurate shift and operational reports.
• Coach employees, provide performance feedback, and address operational concerns.
• Ensure compliance with company policies, food safety, hygiene, and operational standards.

Skills

Leadership

Staff scheduling

Customer service

Inventory control

Communication

Tools

POS system

Job description

Job Responsibilities

• Supervise and manage daily restaurant operations.

• Lead, schedule, delegate, and monitor restaurant staff.

• Ensure excellent customer service, speed, accuracy, and sanitation.

• Monitor inventory, receiving, stock rotation (FIFO), and wastage.

• Monitor daily sales, store targets, POS reports, and cash reconciliation.

• Prepare accurate shift and operational reports.

• Coach employees, provide performance feedback, and address operational concerns.

• Ensure compliance with company policies, food safety, hygiene, and operational standards.

Qualifications

• Preferably with supervisory or leadership experience in the Food & Beverage industry.

• Knowledgeable in restaurant/store operations, inventory, cashiering, and customer service.

• Strong leadership, communication, and problem-solving skills.

• Able to handle staff scheduling, delegation, coaching, and performance monitoring.

• Familiar with food safety, sanitation, FIFO, and inventory control.

• Comfortable handling sales reports, POS transactions, and cash reconciliation.

• Willing to undergo training/immersion and perform hands-on restaurant operations.