Restaurant Supervisor

BigTime Empire Corporation; Biñan; On-site; PHP 223,000 - 357,000; Full time

Job summary

BigTime Empire Corporation in Biñan, Laguna is seeking a capable manager-in-training to join our team. You will learn store operations, oversee daily tasks, and support supervisors to ensure smooth service and compliance with food safety standards.

The role emphasizes leadership, teamwork, problem-solving, and effective coordination with management. You will be involved in scheduling, stock checks, and performance feedback while undergoing comprehensive management training.

Qualifications

• Bachelor's degree in a related field as specified.
• Strong leadership, communication, and problem-solving skills.
• Willing to undergo management training and flexible schedules.
• Proficient in basic computer applications and report preparation.
• Demonstrates operational knowledge of store procedures.
• Shows leadership by supporting and guiding team members.
• Delivers excellent customer service and maintains satisfaction.
• Complies with food safety, hygiene, and procedures.
• Communicates clearly and coordinates with team and management.
• Completes training modules and readiness for supervisory roles.

Responsibilities

• Learn and uphold the company's mission, vision, values, and standards.
• Familiarize with store layout, equipment, products, and SOPs.
• Perform product preparation and assembly with hygiene and food safety.
• Deliver customer service via efficient order handling, cashiering, and interaction.
• Assist in inventory receiving, stock monitoring, documentation, FIFO, and wastage control.
• Review inventory records and assist in maintaining stock levels.
• Monitor daily sales, prepare shift reports, and assist in cash reconciliation via POS.
• Learn store performance monitoring and support sales and operational targets.
• Assist in staff scheduling, work delegation, and team coordination.
• Observe coaching, feedback, and disciplinary processes under management.
• Apply problem-solving and decision-making to address challenges.
• Ensure compliance with policies, food safety, hygiene, and procedures.
• Coordinate with supervisors, management, and team for efficient operations.

Skills

Leadership potential

Communication

Interpersonal skills

Problem-solving

Basic computer skills

Education

Bachelor's degree in Business Administration, Hospitality Management, Entrepreneurship, Marketing, or related field

Tools

POS system

Job description

Job description:

Key Responsibilities

• Learn and uphold the company's mission, vision, core values, and operational standards.
• Familiarize yourself with store layout, equipment, products, and standard operating procedures.
• Perform product preparation and assembly while maintaining quality, hygiene, and food safety standards.
• Deliver excellent customer service through efficient order handling, cashiering, and customer interaction.
• Assist in inventory receiving, stock monitoring, documentation, FIFO implementation, and wastage control.
• Review inventory records, product control sheets, and assist in maintaining accurate stock levels.
• Monitor daily sales performance, prepare shift reports, and assist in cash reconciliation using the POS system.
• Learn store performance monitoring and support the achievement of sales and operational targets.
• Assist in staff scheduling, work delegation, and team coordination.
• Observe and participate in coaching, performance feedback, and disciplinary processes under management guidance.
• Practice problem-solving and decision-making to address operational challenges.
• Ensure compliance with company policies, food safety regulations, hygiene standards, and operational procedures.
• Coordinate effectively with supervisors, management, and team members to support efficient store operations.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, Entrepreneurship, Marketing, or a related field.
• Strong leadership potential, communication, interpersonal, and problem-solving skills.
• Willing to undergo comprehensive management training and work flexible schedules.
• Proficient in basic computer applications and report preparation.
• Demonstrates strong operational knowledge and understanding of store procedures.
• Shows leadership potential by effectively supporting and guiding team members.
• Delivers excellent customer service and maintains high customer satisfaction.
• Complies with company policies, food safety, hygiene, and operational standards.
• Communicates clearly and coordinates effectively with team members and management.
• Completes assigned training modules and demonstrates readiness for supervisory responsibilities.