Restaurant Supervisor

Scorched; Philippines; On-site; PHP 420,000 - 540,000; Full time

Job summary

Scorched in the Philippines is seeking an experienced Store Manager to drive sales targets and profitability while leading a team across operations and customer service. You will supervise store crews, uphold food quality and cleanliness, and build brand awareness through community initiatives.

The role requires 3–4 years of shift management experience in a restaurant setting, strong leadership, and the ability to manage budgets and monthly P&L.

Qualifications

• Bachelor’s degree in relevant business/food service field.
• 3–4 years of restaurant shift management experience.
• Customer-driven with sound judgment under pressure.
• Excellent communications and leadership skills.
• People management: coaching and supervising a team.
• Knowledge of store operations and profitability.
• Willing to work all shifts and weekends.

Responsibilities

• Achieves store sales targets, sales growth targets and profitability.
• Leads team to create sales strategies, operational effectiveness and management.
• Supervises Team Leaders and Store Crews for high standards in customer service, food quality and store cleanliness.
• Leads in building store/brand awareness through community relations and customer engagement initiatives.
• Adheres to store operating systems, food safety standards, government regulatory requirements and company policy and procedures.
• Prepares store periodic reports, operating budget and reviews monthly store P&L.
• Audits daily sales reports vs sales collection.
• Maintains professional appearance and demeanor.

Skills

Leadership

Customer service

Communication

People management

Store operations

Organizational skills

Education

Bachelor’s Degree in Food/Hotel & Restaurant Management or Business

Job description

• Achieves Store Sales targets, Sales Growth targets and Profitability.


• Leads the team to create sales building strategies, operational effectiveness and organizational management.


• Supervises and ensures that Team Leaders and Store Crews perform the highest standards in customer service, food quality and store cleanliness.


• Leads in building store/brand awareness through community relations and customer engagement initiatives.


• Adheres to Store operating systems, food safety standards, government regulatory requirements and Company’s policy and procedures.


• Prepares Store periodic reports, operations budget and reviews monthly store P&L.


• Audits daily sales reports vs sales collection.


• Maintains professional appearance and demeanor at all times.

Qualifications

• Bachelor’s Degree preferably of Food, Hotel and Restaurant Management or any Business-Related course.


• Three to four (3-4) years restaurant shift management experience, preferably in a restaurant environment.


• Customer-driven and capable of giving sound judgment even under pressure.


• Excellent communications, interpersonal and leadership skills.


• People management skills in coaching, developing and supervising a team.


• Knowledge in store operations with capability to assess operational improvements, compliance to defined standards, sales and profitability. Excellent organizational and prioritization skills.


• Available to work all shifts and weekends.