Store Operations Leader — Customer Service & Team Growth

Potato Corner; Pasay; On-site; PHP 391,000 - 614,000; Full time

Job summary

Potato Corner in the Philippines is seeking a passionate Team Leader to oversee daily store operations and guide crew members to success. You will bridge management and staff, ensuring operational goals are met while upholding high standards of food safety, quality, and customer service.

You will motivate the team, handle administrative duties, schedule shifts, train crews, conduct audits, and coordinate with logistics for weekly orders.

Qualifications

• Experience in a supervisory or team leader role in F&B or retail.
• Strong knowledge of food safety, hygiene, and quality standards.
• Excellent leadership and delegation skills.
• Ability to manage conflict and handle customer complaints effectively.
• Strong organizational skills with the ability to manage schedules and administrative tasks.
• Willing to work in a fast-paced environment with shifting schedules.
• Residence in Davao or nearby cities preferred.

Responsibilities

• Oversee daily store operations and supervise crew.
• Motivate and train staff; delegate tasks.
• Schedule shifts and approve leave requests.
• Ensure food safety, quality, and customer service standards.
• Handle customer complaints and inquiries.
• Coordinate with logistics for weekly supply orders and deliveries.
• Conduct audits and quality evaluations.

Skills

Leadership

Food safety

Conflict management

Scheduling

Customer service

Team supervision

Job description

Potato Corner in the Philippines is seeking a passionate Team Leader to oversee daily store operations and guide crew members to success. You will bridge management and staff, ensuring operational goals are met while upholding high standards of food safety, quality, and customer service.

You will motivate the team, handle administrative duties, schedule shifts, train crews, conduct audits, and coordinate with logistics for weekly orders.