Store Manager - SM San Pablo

SM Retail Inc.; San Pablo; On-site; PHP 446,000 - 781,000; Full time

Job summary

SM Retail Inc. seeks an experienced Store Operations Manager to oversee daily operations at SM San Pablo and surrounding branches in Laguna.

This role will drive the sales achievement plan through strategic product assortment, marketing opportunities, and staff planning, while ensuring adherence to company policies and SOPs. The ideal candidate has at least 3 years of managerial experience in retail operations, inventory, customer management, and sales management, with strong leadership and

Qualifications

• Bachelor’s degree in a relevant field.
• Minimum 3 years of managerial experience in retail store operations, inventory management, customer management, and sales management.

Responsibilities

• Lead the sales achievement plan through product assortment, marketing opportunities, and staffing.
• Direct planning of marketing strategies, merchandise arrangement, and manpower needs for sales events.
• Monitor branch sales performance and coordinate with Store Managers.
• Prepare regular reports on branch sales performance.
• Ensure compliance with SOPs and company policies; implement sanctions for violations.
• Organize training for store staff on policies and procedures.
• Oversee store operations including renovations and new store openings.
• Coordinate with HR on OT pay, benefits, and payroll adjustments.

Skills

People management

Sales management

Inventory management

Merchandising & planning

Education

Bachelor’s degree

Job description

SM Affiliate: International Toyworld, Inc.

Store Assignment: SM San Pablo

Key Accountabilities:

Sales Achievement Plan

• Ensure that sales plan of the branch/es is achieved through product assortment, marketing opportunities and completion of store plantilla.


• Direct on planning of marketing strategies, merchandise arrangement, manpower requirements and computation of sales plan during sale events.


• Monitor sales performance of the branch/es by coordinating with Store Managers.


• Prepare regular report on the sales performance of the branch/es.

Daily Operations

• Ensure standard operating procedures and compliance to Company policies are strictly implemented.


• Prepare and implement sanctions when Company policies and procedures are violated.


• Initiate review of standard operating procedures which can help the branch/es achieve its sales target.


• Organize orientation / training to store staffs to properly communicate and implement Company policies and procedures.


• Ensure that all equipment and facilities are working properly.


• Conduct regular store visit.


• Monitor status of renovation projects and new stores, if any.

Merchandise and Stock Management

• Monitor compliance of stores to the Companies ageing policy, inventory management, merchandise assortment and category performance.


• Consolidate MTOs of stores and coordinate with the Merchandising team on the requirements.


• Coordinate with Central Warehouse for the training of Receiving Checkers/Stockman, vehicle maintenance, inventories and branch transfer of merchandise.

People Management

• Finalize with Store Head the manpower schedule per branch including vacation leave schedule, rest days, manpower for sales events and reliever for resigned employees.


• Coordinate with HR with regard to the concerns of employees regarding OT pay, government benefits and payroll adjustments.


• Ensure all incoming Store Managers and Supervisors undergo proper training.


• Identify employees who can be considered for promotions.


• Ensure that all vacancies of stores are filled up by HR.

Qualifications:

• Bachelor's Degree Holder


• With at least 3 years of managerial experience in related field (Retail Store Operations, Inventory Management, Customer Management, Sales Management)