Store Manager - SM North Edsa

SM Retail Inc.; Quezon City; On-site; PHP 500,000 - 900,000; Full time

Job summary

SM Retail Inc. is seeking a seasoned Store Manager for SM North Edsa with responsibility for achieving sales plans across branches, planning marketing strategies, and leading store teams.

Responsibilities include monitoring performance, reporting, and enforcing SOPs, with emphasis on staffing, training, and policy compliance. The role requires a Bachelor’s degree and 5+ years in retail store and people management, with oversight of merchandising, renovation projects, and HR coordination.

Qualifications

• Bachelor's degree holder.
• 5+ years of retail store and people management experience.

Responsibilities

• Ensure sales plan of branches is achieved through product assortment, marketing opportunities and store plantilla completion.
• Direct on planning of marketing strategies, merchandise arrangement, manpower requirements and sales plan during events.
• Monitor sales performance of branches by coordinating with Store Managers.
• Prepare regular reports on sales performance of branches.
• Ensure SOPs and compliance to Company policies are strictly implemented.
• Prepare and implement sanctions when Company policies are violated.
• Review SOPs to help branches achieve sales targets.
• Organize orientation/training for store staff on Company policies and procedures.
• Ensure all equipment/facilities are functioning properly.
• Conduct regular store visits.
• Monitor status of renovation projects and new stores.

Education

Bachelor's degree

Job description

SM Affiliate: International Toyworld, Inc.

Store Assignment: SM North Edsa

Key Accountabilities:

• Ensure that sales plan of the branch/es is achieved through product assortment, marketing opportunities and completion of store plantilla.
• Direct on planning of marketing strategies, merchandise arrangement, manpower requirements and computation of sales plan during sale events.
• Monitor sales performance of the branch/es by coordinating with Store Managers.
• Prepare regular report on the sales performance of the branch/es.

Daily Operations

• Ensure standard operating procedures and compliance to Company policies are strictly implemented.
• Prepare and implement sanctions when Company policies and procedures are violated.
• Initiate review of standard operating procedures which can help the branch/es achieve its sales target.
• Organize orientation / training to store staffs to properly communicate and implement Company policies and procedures.
• Ensure that all equipment and facilities are working properly.
• Conduct regular store visit.
• Monitor status of renovation projects and new stores, if any.

Merchandise and Stock Management

• Monitor compliance of stores to the Company's ageing policy, inventory management, merchandise assortment and category performance.
• Consolidate MTOs of stores and coordinate with the Merchandising team on the requirements.
• Coordinate with Central Warehouse for the training of Receiving Checkers/Stockman, vehicle maintenance, inventories and branch transfer of merchandise.

People Management

• Finalize with Store Head the manpower schedule per branch including vacation leave schedule, rest days, manpower for sales events and reliever for resigned employees.
• Coordinate with HR with regard to the concerns of employees regarding OT pay, government benefits and payroll adjustments.
• Ensure all incoming Store Managers and Supervisors undergo proper training.
• Identify employees who can be considered for promotions.
• Ensure that all vacancies of stores are filled up by HR.

Qualifications

• Bachelor' degree holder
• 5+ years of retail store and people management experience