Manager, Store

SM Retail Inc.; Pasay; On-site; PHP 540,000 - 900,000; Full time

Job summary

International Toy World, Inc. is seeking a Store Manager to oversee daily operations in a retail environment in San Pablo. You will lead store staff, drive sales growth, and ensure excellent customer service while maintaining compliance with company policies.

The role requires a Bachelor's degree with at least 3 years of managerial experience in related field. You will coordinate with HR on staffing, conduct staff training, and manage merchandising, stock, and store renovations as needed.

Qualifications

• Experience in managing a retail store or multiple stores.
• Strong leadership and people management skills.
• Ability to drive sales and implement store processes.

Responsibilities

• Oversee daily store operations and ensure service standards.
• Develop and execute sales plans to achieve targets.
• Manage merchandise and stock levels, pricing, and promotions.
• Coordinate with HR for staffing and training needs.
• Support store renovations and new store openings where applicable.

Skills

Leadership

Store operations

Education

Bachelor's degree

Job description

Manager, Store

International Toy World, Inc. • San Pablo

Job Purpose

Ensures growth and profitability of the company by providing quality customer and employee support services; guarantees operational efficiency and optimal performance of staff inside the store through selling, effective management of store's transactions; proactive team management and development; and consistent in reporting sales to management.

Responsibilities

Sales Achievement Plan

• Ensure that sales plan of the branch/es is achieved through product assortment, marketing opportunities and completion of store plantilla.
• Direct on planning of marketing strategies, merchandise arrangement, manpower requirements and computation of sales plan during sale events.
• Monitor sales performance of the branch/es by coordinating with Store Managers.
• Prepare regular report on the sales performance of the branch/es.

Daily Operations

• Ensure standard operating procedures and compliance to Company policies are strictly implemented.
• Prepare and implement sanctions when Company policies and procedures are violated.
• Initiate review of standard operating procedures which can help the branch/es achieve its sales target.
• Organize orientation / training to store staffs to properly communicate and implement Company policies and procedures.
• Ensure that all equipment and facilities are working properly.
• Conduct regular store visit.
• Monitor status of renovation projects and new stores, if any.

Merchandise and Stock Management

• Monitor compliance of stores to the Company’s ageing policy, inventory management, merchandise assortment and category performance.
• Consolidate MTOs of stores and coordinate with the Merchandising team on the requirements.
• Coordinate with Central Warehouse for the training of Receiving Checkers/Stockman, vehicle maintenance, inventories and branch transfer of merchandise.

People Management

• Finalize with Store Head the manpower schedule per branch including vacation leave schedule, rest days, manpower for sales events and reliever for resigned employees.
• Coordinate with HR with regard to the concerns of employees regarding OT pay, government benefits and payroll adjustments.
• Ensure all incoming Store Managers and Supervisors undergo proper training.
• Identify employees who can be considered for promotions.
• Ensure that all vacancies of stores are filled up by HR.

Key Qualifications

• Bachelor's Degree Holder
• With at least 3 years of managerial experience in related field