Store Manager (La Union Area)

Goldilocks Bakeshop Inc.; Philippines; On-site; PHP 260,000 - 420,000; Full time

Job summary

Goldilocks Bakeshop Inc. is seeking a Store Supervisor to oversee daily operations, ensure product quality and presentation, and manage inventory and staff. You will drive sales, ensure excellent customer service, and coordinate with head office on improvements.

The role requires leadership, food-safety knowledge, and 2–4 years in retail or bakery operations, with 1–2 years in supervision. Willingness to work weekends, holidays, and 6 days a week in La Union Province is essential.

Qualifications

• Graduate with business, hospitality, or related field preferred.
• 2–4 years in retail, food service, or bakery operations.
• 1–2 years in a supervisory or managerial role.
• Strong leadership, customer service, and problem-solving skills.
• Knowledge of food safety and sanitation standards.
• Willing to work shifts, weekends, and holidays.
• Willing to work 6 days a week.
• Must be willing to be assigned in La Union Province.

Responsibilities

• Oversee daily store operations to ensure smooth workflow and quality presentation.
• Monitor inventory, ordering, receiving, and stock rotation.
• Ensure compliance with food safety, sanitation, and company policies.
• Handle cash management, POS accuracy, and daily sales reporting.
• Drive sales by achieving daily, weekly, and monthly targets; promote promotions and merchandising.
• Recruit, train, coach, and evaluate store staff; prepare schedules and manage manpower.
• Prepare operational, sales, and incident reports; coordinate with head office on improvements.

Skills

Leadership

Customer Service

Problem-Solving

Food Safety

Staff Training

Shift Scheduling

Education

Bachelor’s degree in Business/Hospitality

Job description

Key Responsibilities

Store Operations

• Oversee daily store operations to ensure smooth and efficient workflow

• Ensure products meet quality, freshness, and presentation standards

• Monitor inventory levels; oversee ordering, receiving, and stock rotation

• Ensure compliance with food safety, sanitation, and company policies

• Handle cash management, POS accuracy, and daily sales reporting

Sales & Customer Service

• Drive sales by achieving daily, weekly, and monthly targets

• Ensure excellent customer experience and handle customer concerns professionally

• Implement sales promotions and merchandising initiatives

• Monitor store performance and take corrective actions when needed

People Management

• Recruit, train, coach, and evaluate store staff

• Prepare work schedules and manage manpower efficiently

• Enforce company policies, discipline, and performance standards

• Motivate the team to maintain high morale and productivity

Administrative & Reporting

• Prepare operational, sales, and incident reports

• Control store expenses and minimize waste and losses

• Coordinate with head office regarding supplies, issues, and improvements

Qualifications

• Graduate of any business, hospitality, or related course (preferred)

• At least 2-4 years in retail, food service, or bakery operations

• Minimum 1-2 years in a supervisory or managerial role

• Strong leadership, customer service, and problem-solving skills

• Knowledge of food safety and sanitation standards

• Willing to work shifts, weekends, and holidays

• Willing to work 6 days in a week

• Must be willing to be assigned in La Union Province