Store Manager (Kenangan Coffee - Dapitan, Manila)

Fredley Group of Companies; Manila; On-site; PHP 391,000 - 725,000; Full time

Benefits offered by this job

Government Mandated Benefits

Pay Raise

13th Month Pay

Holiday pay

Overtime pay

Night differential

Job summary

Fredley Group of Companies in Manila is seeking an experienced store manager to oversee daily operations for our network of cafes and kiosks. You will lead baristas and cashiers, manage schedules, ensure product quality, and drive sales with local marketing initiatives.

Applicants should have a bachelor’s degree in business or related field, prior supervisory experience in retail or food service, strong interpersonal skills, and the ability to mentor a team while maintaining health and safety

Qualifications

• Experience supervising store staff in retail or food service.
• Strong interpersonal and communication skills.
• Ability to train and mentor a team while maintaining quality standards.
• Knowledge of health and safety guidelines for food service.
• Flexible with working hours, including evenings and weekends.

Responsibilities

• Supervise and lead store staff including baristas and cashiers.
• Create work schedules, assign tasks, and provide training to new employees.
• Foster teamwork and staff development for a positive work environment.
• Ensure outstanding customer service and maintain product quality.
• Oversee opening/closing procedures and daily store operations.
• Manage inventory, perform stock checks, and place orders as needed.

Skills

Team leadership

Customer service

Inventory management

Sales & KPIs

Quality control

Health & safety

Education

Bachelor's degree in business or related field

Job description

About Fredley Group of Companies

We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong. We are a Philippine-based master franchise of more than 205 restaurants and cafes nationwide. These brands include Macao Imperial Tea, New York Fries and Dips, Nabe Japanese Izakaya and Hotpot, Mitasu Yakiniku, Liang Crispy Roll and Kenangan Coffee.

Company Description

About Fredley Group of Companies

We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong. We are a Philippine-based master franchise of more than 205 restaurants and cafes nationwide. These brands include Macao Imperial Tea, New York Fries and Dips, Nabe Japanese Izakaya and Hotpot, Mitasu Yakiniku, Liang Crispy Roll and Kenangan Coffee.

For more details, please check our website at www.fredleygroup.com and follow us on our LinkedIn page at https://www.linkedin.com/company/fredley-group-of-companies/.

Job Description

Qualifications

• Team Management:
• Supervise and lead a team of store staff, including baristas and cashier personnel.
• Create work schedules, assign tasks, and provide training to new employees.
• Foster a positive and motivated work environment by promoting teamwork and staff development.
• Customer Service:
• Ensure that customers receive outstanding service by maintaining high standards of product quality and presentation.
• Handle customer inquiries, concerns, and complaints promptly and professionally.
• Train and coach staff in providing exceptional customer experiences.
• Store Operations:
• Oversee daily store operations, including opening and closing procedures.
• Manage inventory levels, conduct regular stock checks, and place orders as needed to maintain sufficient stock.
• Monitor and control operational costs to meet budgetary goals.
• Sales and Marketing:
• Set and achieve sales targets and key performance indicators (KPIs).
• Implement sales strategies and promotions to drive revenue growth.
• Participate in local marketing initiatives to attract and retain customers.
• Quality Control:
• Ensure that all products are prepared and served according to Macao Imperial Tea's quality and presentation standards.
• Conduct quality checks on ingredients, equipment, and finished products.
• Health and Safety Compliance:
• Maintain a safe and clean working environment by enforcing hygiene and safety standards.
• Adhere to local health regulations and food safety guidelines.
• Bachelor's degree in business or related field is a plus.
• Previous supervisory or managerial experience in a retail or food service environment is preferred.
• Excellent interpersonal and communication skills.
• Strong leadership abilities with the capacity to motivate and mentor a team.
• Customer-focused mindset with a commitment to delivering exceptional service.
• Basic math skills and the ability to manage inventory and sales data.
• Knowledge of food safety regulations and health standards.
• Flexibility in working hours, including evenings and weekends.
• Enthusiasm for the Kenangan Coffee and its products.

Additional Information

Why choose us?

We are one of the promising companies in the Philippines with different awards & recognitions. We are offering our employees these perks and benefits as follows:

• Government Mandated Benefits
• Pay Raise
• 13th Month Pay
• Holiday pay
• Overtime pay
• Night differential