Store Manager (Glorietta)

Pop Mart (Singapore) Holding Pte. Ltd.; Metro Manila; On-site; PHP 335,000 - 670,000; Full time

Job summary

POP MART in Metro Manila is seeking a Store Manager to lead our retail team, drive sales targets, and deliver exceptional customer experiences across our stores. You will oversee daily operations, inventory, and staff performance in a fast-paced environment.

The ideal candidate has 3–5 years of store management or retail operations experience, strong leadership and communication skills, and proficiency with MS Office.

Qualifications

• 3–5 years of store management or retail operations experience.
• Strong leadership, communication, and training abilities.
• Ability to analyze data and report on performance.

Responsibilities

• Lead the store team to achieve and exceed sales targets through goal setting and performance tracking.
• Recruit, onboard, train, and motivate store staff to build a high‑performing team.
• Oversee inventory control, stock accuracy, and optimal product displays.
• Manage staff scheduling and daily store operations while maintaining high service standards.
• Ensure store safety and coordinate with maintenance and engineering when needed.
• Collaborate with internal departments to ensure seamless operations.
• Handle ad-hoc tasks as required.

Skills

Leadership

Communication

Team management

Data analysis

MS Office proficiency

Tools

MS Office

Job description

Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.

For more information, please visit www.popmart.com

What to Expect:

POP MART is a fast-paced company with a young and multicultural team where you can expect to:

Gain valuable professional experience covering the entire retail life cycle

Have the opportunity to work with people from different countries and cultures in a collaborative environment

Receive structured customer service, retail operations, and product training

Be proactively involved in the company’s growth

What You’ll Do:

Drive Sales Performance: Lead your team to achieve and exceed store sales targets through goal setting, performance tracking, data analysis, and continuous improvement plans.

Team Leadership & Development: Recruit, onboard, train, and motivate store staff. Foster a positive and engaging work environment with strong team spirit.

Product & Inventory Management: Oversee inventory control, product safety, stock accuracy, and ensure optimal product displays.

Customer Experience & Store Operations: Manage staff scheduling, ensure smooth daily operations, handle escalated customer issues, and maintain high service standards.

Store Safety & Maintenance: Safeguard store property, coordinate with maintenance and engineering teams for repairs and upkeep.

Cross-functional Collaboration: Liaise with internal departments to ensure seamless operations.

Handle ad-hoc tasks as required.

What You Will Need:

3-5 years of experience as a Store Manager or in retail operations management.

Strong leadership, organizational, and team management skills, preferably with experience in multinational retail brands.

Excellent communication, interpersonal, and training abilities.

Strong data analysis and reporting skills, with proficiency in MS Office and related software.

Ability to thrive in a fast-paced, high-pressure retail environment.