Sales Associate (SM Aura)

Pop Mart (Singapore) Holding Pte. Ltd.; Taguig; On-site; PHP 279,000 - 391,000; Full time

Job summary

POP MART is seeking a friendly, customer-focused Sales Associate in Taguig, Philippines. You will provide product recommendations, answer inquiries, and help drive personal and store sales targets while delivering excellent service.

You will stay updated on new launches and promotions, assist with opening/closing duties, cash handling, and stock management. Experience in retail brand sales and POS is preferred; a positive attitude, strong communication, and reliability are essential to success

Qualifications

• Retail brand sales experience preferred; POS experience is a plus.
• Patient, responsible, able to handle busy store environments.
• Enthusiastic, cheerful personality with good communication.

Responsibilities

• Meet personal and team sales targets by using effective sales techniques.
• Deliver excellent customer service, including product recommendations and handling inquiries or issues.
• Support junior team members by sharing product knowledge and sales tips.
• Build strong customer relationships to encourage repeat business.
• Stay familiar with store products, new launches, and ongoing promotions.
• Understand customer needs and provide personalized shopping advice.
• Help with daily store tasks like opening/closing, cash handling, and stock management.

Skills

Retail sales

Customer service

POS experience

English communication

Team player

Tools

POS system

Job description

Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.

For more information, please visit www.popmart.com

What you will achieve:

Meet personal and team sales targets by using effective sales techniques.

Deliver excellent customer service, including product recommendations and handling inquiries or issues.

Support junior team members by sharing product knowledge and sales tips.

Build strong customer relationships to encourage repeat business.

Stay familiar with all store products, new launches, and ongoing promotions.

Understand customer needs and provide personalized shopping advice.

Keep up with retail trends and competitor activities to better serve customers.

Help with daily store tasks like opening/closing, cash handling, and stock management.

What you will need:

Experience in retail brand sales is preferred, and POS experience is a plus.

Serious and responsible for work, patient with customers, able to bear hardships and stand hard work

Enthusiastic and cheerful personality, with good expression and communication skills

Aligns with the company’s vision, demonstrates accountability, and contributes to collective growth.

What we offer:

We provide market-competitive rates.

Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.

Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Do you have experience in a sales role?
• Do you have experience using point of sale (POS) software?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have customer service experience?
• How many years' experience do you have as a sales associate?
• Do you have experience in a role which requires relationship management experience?
• How would you rate your English language skills?