Store Manager

UpSkill MNL, Inc.; Davao del Sur; On-site; PHP 446,400 - 725,400; Full time

Job summary

A leading training organization is seeking a Project-based Training Manager in Davao City. The role focuses on identifying training needs, updating content, and leading programs for employee transitions due to technology changes. Candidates should have at least 5 years of experience in retail operations, a bachelor's degree in a related field, and strong skills in customer service and training delivery. Salary ranges between Php 40,000 to Php 65,000 per month.

Qualifications

• Bachelor's degree in a relevant field is required.
• 5+ years of experience in retail operations.
• Proven track record in customer service and sales.

Responsibilities

• Identify gaps in training and update content for higher productivity.
• Research training supplies to enhance training procedures.
• Lead programs assisting employees with tech transitions.

Skills

Customer service

Sales performance

Team coaching

Retail Operations

Coaching and training delivery

Education

Bachelor's degree in business, retail management, education, or related field

Tools

Retail systems (POs, inventory tracking, sales analytics)

Job description

Contract type: Project-based (1 year)

Salary range is Php 40,000.00 to Php 65,000.00 a month

Area Assignment: Davao City

Responsibilities

• Searching for gaps in training content and materials that need updating to generate higher productivity and safety among staff
• Researching new training supplies and materials that can enhance a firm’s training procedures while providing value to employees
• Identifying future training needs and creating a curriculum to facilitate that training
• Leading programs to assist employees with transitions due to technological changes, acquisitions and mergers
• Communicating with management, trainers and team members to ensure that all needs are met
• Setting up executive or leadership development programs for lower-level employees
• Conducting orientation programs and arranging on-the-job training for new hires
• Resolving any specific problems and tailoring training programs as necessary

Qualifications:

• Bachelor's degree in business, retail management, education, or a related field.
• Minimum of 5 years of experience in retail Operations
• Proven track record in customer service, sales performance, and team coaching
• Hands-on experience with retail systems such as POs, inventory tracking, and sales analytics
• Strong working knowledge of hardware, tools, building materials, and home improvement projects is a plus.
• Prior experience delivering on-the-floor coaching or training is highly preferred.