Retail Operations & Training Manager

UpSkill MNL, Inc.; Davao del Sur; On-site; PHP 446,400 - 725,400; Full time

Job summary

A leading training organization is seeking a Project-based Training Manager in Davao City. The role focuses on identifying training needs, updating content, and leading programs for employee transitions due to technology changes. Candidates should have at least 5 years of experience in retail operations, a bachelor's degree in a related field, and strong skills in customer service and training delivery. Salary ranges between Php 40,000 to Php 65,000 per month.

Qualifications

• Bachelor's degree in a relevant field is required.
• 5+ years of experience in retail operations.
• Proven track record in customer service and sales.

Responsibilities

• Identify gaps in training and update content for higher productivity.
• Research training supplies to enhance training procedures.
• Lead programs assisting employees with tech transitions.

Skills

Customer service

Sales performance

Team coaching

Retail Operations

Coaching and training delivery

Education

Bachelor's degree in business, retail management, education, or related field

Tools

Retail systems (POs, inventory tracking, sales analytics)

Job description

A leading training organization is seeking a Project-based Training Manager in Davao City. The role focuses on identifying training needs, updating content, and leading programs for employee transitions due to technology changes. Candidates should have at least 5 years of experience in retail operations, a bachelor's degree in a related field, and strong skills in customer service and training delivery. Salary ranges between Php 40,000 to Php 65,000 per month.