Retail Ops & Training Manager

UpSkill MNL, Inc.; Davao del Sur; On-site; PHP 446,400 - 725,400; Full time

Job summary

A retail management company is seeking a Retail Trade Manager to lead and train staff, manage inventory, and ensure compliance with health and safety regulations. The ideal candidate has a Bachelor's degree in business and at least 5 years of experience in Retail Operations. Responsibilities include implementing marketing strategies, analyzing sales reports, and providing excellent customer service while maintaining visual standards. This is a project-based role based in Davao offering a salary range of Php 40,000 to 65,000 per month.

Qualifications

• Minimum of 5 years of experience in Retail Operations.
• Hands-on experience with retail systems such as POs and inventory tracking.
• Strong working knowledge of hardware and home improvement projects is a plus.

Responsibilities

• Lead, train, and motivate staff to achieve quota and provide excellent customer service.
• Manage inventory levels, conduct stock audits, and coordinate with suppliers.
• Implement marketing strategies and promotional activities.
• Analyze sales reports and KPIs to identify areas for improvement.
• Ensure compliance with health and safety regulations.
• Handle customer inquiries, complaints, and feedback professionally.
• Maintain visual merchandising standards and store cleanliness.

Skills

Customer service

Sales performance

Team coaching

Retail system knowledge

Inventory management

Education

Bachelor's degree in business or related field

Job description

A retail management company is seeking a Retail Trade Manager to lead and train staff, manage inventory, and ensure compliance with health and safety regulations. The ideal candidate has a Bachelor's degree in business and at least 5 years of experience in Retail Operations. Responsibilities include implementing marketing strategies, analyzing sales reports, and providing excellent customer service while maintaining visual standards. This is a project-based role based in Davao offering a salary range of Php 40,000 to 65,000 per month.