Store Operations Management Trainee

Triumph Home Depot; Calabarzon; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Relocation allowance

Staff house provided

Job summary

Triumph Home Depot is seeking an entry- to mid-level Store Operations Management Trainee in the Philippines. The program develops future leaders by teaching store management, customer service, merchandising, inventory control, and team leadership.

The program emphasizes relocation to other stores within Mindanao or beyond, with relocation allowance and staff housing provided. Strong communication, leadership potential, and a proactive attitude are essential.

Qualifications

• Bachelor’s degree in Business Administration, Retail Management, or a related field (preferred).
• Leadership experience of at least 1-2 years in Home Depot/Fixtures and Construction Supplies retail stores or at least 2-3 years supervisory position in any relevant field
• Amenable for relocation to other stores within Mindanao or outside Mindanao (relocation allowance is applicable)

Responsibilities

• Training and Development: Participate in structured training programs to learn all aspects of store management.
• Shadow experienced managers to gain hands-on experience in store operations and decision-making.
• Store Operations: Assist with daily store operations, including opening and closing procedures.
• Learn to monitor store performance metrics, including sales, inventory levels, and customer satisfaction.
• Customer Service: Provide exceptional customer service by resolving complaints and ensuring customer satisfaction.
• Implement strategies to enhance the overall customer experience.
• Team Leadership: Assist in supervising store associates, providing feedback, and supporting their professional growth.
• Learn how to create staff schedules and assign tasks to ensure efficient operations.
• Merchandising and Inventory Management: Assist in managing inventory, conducting stock counts, and minimizing shrinkage.
• Learn to execute merchandising plans, ensuring shelves are well-stocked and visually appealing.
• Sales and Financial Goals: Support the management team in achieving sales and profitability targets.
• Analyze sales trends and learn to develop strategies to improve store performance.
• Compliance and Safety: Ensure compliance with company policies, procedures, and safety standards.
• Learn to conduct audits and maintain a clean and safe store environment.

Skills

Leadership

Communication

Time management

Attention to detail

Adaptability

Team collaboration

Problem solving

Education

Bachelor’s degree in Business Administration

Tools

Microsoft Office Suite

Retail management software

Job description

APPLICANTS SHOULD BE AMENABLE TO LONG TERM ASSIGNMENT IN LOCATIONS LIKE BACOLOD, ILOILO, BOHOL, LEYTE, LUZON OR MINDANAO AREA. (relocation allowance and staff house will be provided)

The Store Operations Management Trainee is designed to develop individuals into future leaders within retail store management. During the training program, the trainee will gain comprehensive knowledge of store operations, customer service, merchandising, inventory control, and team management. This role requires a proactive attitude, strong interpersonal skills, and a passion for retail and leadership.

Qualifications:

• Bachelor’s degree in Business Administration, Retail Management, or a related field (preferred).

• Leadership experience of at least 1-2 years in Home Depot/Fixtures and Construction Supplies retail stores or at least 2-3 years supervisory position in any relevant field

• Previous experience in retail, customer service, or a related field is a plus.

• Amenable for relocation to other stores within Mindanao or outside Mindanao (relocation allowance is applicable)

• Strong communication and interpersonal skills.

• Leadership potential with a passion for team development.

• Analytical mindset and problem‑solving skills.

• Ability to work flexible schedules, including evenings, weekends, and holidays.

• Proficiency in Microsoft Office Suite and basic knowledge of retail management software.

Key Responsibilities:

Training and Development:

• Participate in structured training programs to learn all aspects of store management.

• Shadow experienced managers to gain hands‑on experience in store operations and decision‑making.

Store Operations:

• Assist with daily store operations, including opening and closing procedures.

• Learn to monitor store performance metrics, including sales, inventory levels, and customer satisfaction.

Customer Service:

• Provide exceptional customer service by resolving complaints and ensuring customer satisfaction.

• Implement strategies to enhance the overall customer experience.

Team Leadership:

• Assist in supervising store associates, providing feedback, and supporting their professional growth.

• Learn how to create staff schedules and assign tasks to ensure efficient operations.

Merchandising and Inventory Management:

• Assist in managing inventory, conducting stock counts, and minimizing shrinkage.

• Learn to execute merchandising plans, ensuring shelves are well‑stocked and visually appealing.

Sales and Financial Goals:

• Support the management team in achieving sales and profitability targets.

• Analyze sales trends and learn to develop strategies to improve store performance.

Compliance and Safety:

• Ensure compliance with company policies, procedures, and safety standards.

• Learn to conduct audits and maintain a clean and safe store environment.

Key Competencies:

• Leadership and Decision‑Making

• Customer Focus

• Time Management

• Attention to Detail

• Adaptability and Resilience

• Team Collaboration

Growth Opportunity:

Successful completion of the program may lead to a promotion to an Assistant Store Manager or Store Manager position, with increased responsibilities and growth potential within the organization.

Work Environment:

Fast-paced retail environment requiring physical activity, standing for long periods, and occasional lifting of merchandise.

This role is ideal for individuals with a strong drive to succeed, a passion for retail, and a desire to grow into a management position.