Store Manager

TOP LINE BUSINESS DEVELOPMENT CORP. Cebu; Cebu City; On-site; PHP 279,000 - 502,000; Full time

Job summary

A mall management company in Cebu City is looking for an experienced professional to manage daily operations and enhance tenant relations. Responsibilities include overseeing maintenance, coordinating events, and ensuring a high level of customer satisfaction. A Bachelor's degree and 2-4 years of experience in mall operations are required. This role offers a full-time position with on-site requirements.

Qualifications

• Bachelor's degree in Business Administration, Management, Marketing, or a related field.
• At least 2-4 years' experience in mall operations.
• Knowledge of facilities maintenance and vendor management.
• Knowledge of facilities maintenance, security, and vendor management.
• Willingness to work weekends and holidays and make quick decisions.

Responsibilities

• Oversee daily mall operations, including maintenance and security.
• Monitor utility usage and ensure compliance with safety standards.
• Act as the primary liaison between the mall management and tenants.
• Act as liaison between mall management and tenants.
• Address tenant concerns and ensure lease compliance.
• Collaborate with marketing to organize mall events and promotions.
• Maintain high customer satisfaction through cleanliness, signage, ambiance, and assistance.
• Resolve customer complaints and feedback effectively.

Skills

Coordination skills

Customer service

Problem-solving

Knowledge of mall operations

Marketing collaboration

Education

Bachelor's degree in Business Administration or related field

Job description

TOP LINE BUSINESS DEVELOPMENT CORP. Cebu

On-site - Cebu 3-5 Yrs Exp Bachelor Full-time

Responsibilities

• Oversee daily mall operations, including maintenance, housekeeping, and security.
• Ensure smooth coordination between departments and service providers.
• Monitor utility usage, repairs, and ensure compliance with safety standards.
• Act as the primary liaison between the mall management and tenants.
• Address tenant concerns and ensure lease compliance.
• Collaborate with the marketing team to organize mall events and promotional activities.
• Maintain a high level of customer satisfaction through cleanliness, signage, ambiance, and customer assistance.
• Resolve customer complaints and feedback effectively.

Qualifications

• Bachelor's degree in Business Administration, Management, Marketing, or a related field.
• At least 2-4 years' experience in mall operations.
• Experience in mall promotions, advertising, and increasing foot traffic.
• Knowledge of facilities maintenance, security, and vendor management.
• Ability to work flexible hours, including weekends and holidays.
• Strong understanding of local business regulations and mall industry trends.
• Quick decision-making skills to handle issues efficiently.
• CAN START ASAP.