Mall Manager - Cebu

Robinsons Land Corporation; Cebu City; On-site; PHP 1,004,000 - 1,786,000; Full time

Job summary

Robinsons Land Corporation is seeking a Mall Manager to oversee the entire mall operation, ensuring adherence to company SOPs and efficient daily execution. You will lead a team, coordinate with tenants and authorities, and supervise facilities, security, and patron services to deliver a top-tier shopping experience.

The role requires strong leadership, excellent customer service, and energetic problem-solving to maintain high standards and safety across Robinsons Fuente and Cybergate Cebu.

Qualifications

• Bachelor's degree in Business, Marketing, Commerce, Economics, Food Services/Operations Management, or equivalent.

Responsibilities

• Oversee overall mall management and daily operations in line with SOPs.
• Maintain favorable relations with tenants, the public, and local government officials.
• Ensure proper operation of building facilities, security, and mall patron services.

Skills

Leadership

Customer service

Communication

Education

Bachelor's degree

Job description

The Mall Manager is responsible for the overall management of the mall through effective planning and implementation of its daily operations in accordance to the standard operating procedures of the company. This includes maintaining favorable relations with the tenants, the general public, as well as local government officials; and ensuring proper operations of the building facilities, security, and other services to the mall patrons.

Qualifications

• Must possess at least a Bachelor's/College Degree. Preferably in Business, Marketing, Commerce, Economics, Food Services/Operations Management, or equivalent.
• With at least five (5) years experience in a related field. Previous experience in a commercial setting an advantage.
• Candidate must have excellent leadership and customer service skills.
• We want smart, honest, and energetic people who love what we do.
• Location: Robinsons Fuente and Cybergate Cebu